Litchfield Ford

Great customer service and prices I am extremely happy with my experience here. Rich and Tom were very friendly and helpful and their prices were fair and honest. I had some question I am extremely happy with my experience here. Rich and Tom were very friendly and helpful and their prices were fair and honest. I had some questions about the vehicle and they took the time to research it to make sure I had the right information. Rich was always there to answer any questions along the way and to help with any other requests I had. I never felt pressured to buy anything, but instead, it seemed like we both had the same goal: helping me get a new truck at a good price. He really listened to what I needed in a truck and made an extra effort to explain how to use the features I most wanted. Negotiations were candidly discussed without the usual car salesman run-around. We corresponded through email, text, and phone without missing a beat and, before I knew it, the deal was set and my truck was ready to go. They went out of their way to make this an awesome buying experience and I am sure that I will return when it is time to purchase another Ford. More

Good Experience Had a smooth transaction with the people at Litchfield Ford. Purchased a used E250 van for my business. The van was kept in great shape before they re Had a smooth transaction with the people at Litchfield Ford. Purchased a used E250 van for my business. The van was kept in great shape before they received it as a trade in. They cleaned the van and did some extra things to it for resale. This is my second used vehicle from them, so I would do business again with them. More

Great Dealership I'm excited to be in my new 2017 Ford Explorer. Russ was very accommodating. He welcomed us into the dealership and answered all our questions!! Than I'm excited to be in my new 2017 Ford Explorer. Russ was very accommodating. He welcomed us into the dealership and answered all our questions!! Thank you for making the process easier. I love my new car!!! More

new explorer Shopping for and buying a vehicle can be a real hassle. From the beginning Russ Haas was informative and friendly with no pressure. He was very pati Shopping for and buying a vehicle can be a real hassle. From the beginning Russ Haas was informative and friendly with no pressure. He was very patient with our many questions and explained things well. No one wants to leave and think they were talked into something they don't need or didn't want; Russ gets that. Jeff Tucker did a very good job of walking us through the paperwork. More

New--Used truck I was very happy with Litchfield Ford! There is much to be said about a "small" dealership!! We had stopped at a few LARGE dealerships on the way to I was very happy with Litchfield Ford! There is much to be said about a "small" dealership!! We had stopped at a few LARGE dealerships on the way to Litchfield Ford. One had no idea where their car was parked and we waited 20+ minutes to find this out????? The other one was so busy even though they were expecting us we didnt wait. Once we arrived at Litchfield Ford, an hour from home, we waited 2 minutes for our salesman Russ to come in from moving a car. He knew what we were there to see and we proceeded with the ins & outs of looking at the truck we had spoken about on the phone. We could have even had the car in our possession the very next day! It was nice to have all the motor vehicle & insurance items handled through them. The financial paperwork with Jeff went quickly & easily. In about an hour we were in our new-used truck and on our way home. Thumbs up for small-well run-Personal service dealers!! More

Professional, friendly service We basically walked into the dealership knowing what we wanted. We really did NOT want to be pressured or upsold. These guys were great! Mike answered We basically walked into the dealership knowing what we wanted. We really did NOT want to be pressured or upsold. These guys were great! Mike answered all our questions and got us in and out without delay. More

Very easy transaction and no pressure sales I went in knowing what I wanted. Russ and the dealership were very easy to deal with. Negotiations and the picking up of the truck were simple. Thank I went in knowing what I wanted. Russ and the dealership were very easy to deal with. Negotiations and the picking up of the truck were simple. Thanks More

Worth the ride! Wonderful exceptional service from start to finish. I came from NJ to make the deal and couldn't of had better service. Staff went over and above to Wonderful exceptional service from start to finish. I came from NJ to make the deal and couldn't of had better service. Staff went over and above to make sure car was ready - quick and efficient and honest service! Thank you Russ, Brian and Jeff! Great job More

2014 f350 I bought a 2014 f350 from the guys at litchfeild ford nice truck at a fair price they have a good selection trucks to choice from I bought a 2014 f350 from the guys at litchfeild ford nice truck at a fair price they have a good selection trucks to choice from More

Outstanding service Russ made purchasing a new vehicle a great experience. He went above and beyond to find the vehicle I wanted and in my budget. I would recommend Russ Russ made purchasing a new vehicle a great experience. He went above and beyond to find the vehicle I wanted and in my budget. I would recommend Russ and Litchfield Ford to anyone looking to purchase a new vehicle. If I could give a higher rating than 5, I would. I received nothing but outstanding service. More