Litchfield Ford
Litchfield, CT
Filter Reviews by Keyword
By Type
Showing 237 reviews
New Lease I had a very good experience with Steve and all the employees at Litchfield Ford. Will definitely be back in the future and will be highly recommendi I had a very good experience with Steve and all the employees at Litchfield Ford. Will definitely be back in the future and will be highly recommending them to others. More
                Friendly, informative, no pressure This was the fastest vehicle purchase we've ever done! Thank you Russ and Jeff. Our experience was a pleasant one from start to finish. This was the fastest vehicle purchase we've ever done! Thank you Russ and Jeff. Our experience was a pleasant one from start to finish. More
If you are buying a Ford, definitely worth goLitchfield Ford I was looking for a new Mustang convertible for my husband as a surprise birthday present. I found exactly what I was looking for on Litchfield Ford's I was looking for a new Mustang convertible for my husband as a surprise birthday present. I found exactly what I was looking for on Litchfield Ford's website, so I called and spoke with Jeff Smith in sales. I asked a few questions and he took it from there. He promptly sent me everything I needed to know about buying the car, called to go over the numbers, and explained every detail and matched the price I was looking to spend, I was instantly sold on Litchfield Ford and bought the car over the phone. From that point on, he took care of EVERYTHING, including getting my insurance updated. I picked up the car yesterday and it was the easiest transaction I have ever done. The car was waiting outside, Jeff Smith went out of his way to explained every little detail about the car, I signed the papers and drove out of the lot. Jeff Smith and Jeff Tucker (Finance) at Litchfield Ford are very professional, super friendly, extremely helpful and went out of their way to make sure I had the best experience purchasing this car. We will be back for our next car. Thank you guys! PS. Thank you Jeff for helping me keep this a secret. My husband LOVES the car and it was a complete and utter surprise!!! Now my son wants one! More
                Pleasant staff, great vehicle selection I found just what I was looking for and I'm happy with the overall experience. All my questions were answered and electronic options were explained we I found just what I was looking for and I'm happy with the overall experience. All my questions were answered and electronic options were explained well. I just wish they had been a little more detailed with the interior cleaning since I paid for the simonizing option. More
                Love my new car! This was the best car buying experience I've ever had! It was smooth, fast, and friendly. I'm so happy I found this car and dealership. Thanks again! This was the best car buying experience I've ever had! It was smooth, fast, and friendly. I'm so happy I found this car and dealership. Thanks again! More
                Very Happy Polite, friendly, courteous, and professional staff. The staff works together as a family and treats their customers as part of that family. Russ was Polite, friendly, courteous, and professional staff. The staff works together as a family and treats their customers as part of that family. Russ was easy to deal with and very helpful in expediting the process, Jeff was extremely efficient closing the deal. My second vehicle from Litchfield Ford and would recommend them to anyone. More
We found just what we were looking for! We were searching for a used truck and Jeff Conboy found us the perfect truck with a plow at a great price. He made the transaction so easy and stress We were searching for a used truck and Jeff Conboy found us the perfect truck with a plow at a great price. He made the transaction so easy and stress free that the next time we need another truck Jeff will be the first phone call we make. His knowledge is very impressive and he listens to your needs to help you get what you want and need! More
                great all the members were nice to deal with. They each area expert in there positions and are very knowledgeable and helpful . I left there feeling like I all the members were nice to deal with. They each area expert in there positions and are very knowledgeable and helpful . I left there feeling like I was treated fair More
                excellent Our experience was very good. We would do business with you again for sure! You delivered everything you said you would and on time. Thank you Our experience was very good. We would do business with you again for sure! You delivered everything you said you would and on time. Thank you More
Service with a smile I have been going to Litchfield Ford for about 5 years.The service department is second to none. I own 3 Fords that they service and I have never been I have been going to Litchfield Ford for about 5 years.The service department is second to none. I own 3 Fords that they service and I have never been greeted when I arrive with anything less then friendly ,prompt ,and professional service. Both Leeann and Allie are always able to handle any request I have.The quality of work completed by their techs has always been spot on. More

