Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage

Great sales experience with Keith Facer Thank you so much for the great shopping experience. Keith Facer had exceptional knowledge about the product and provided useful detailed information Thank you so much for the great shopping experience. Keith Facer had exceptional knowledge about the product and provided useful detailed information that certainly helped me make an informed decision about the purchase of the Ram 1500 Bighorn. I also appreciate Mr. Facer's excellent customer service. This is my second purchase from a Lithia dealer. I look forward to working with Mr. Facer and Lithia on a future purchase. More

Jose sealed the deal!! We initially were approached by Demarco who was in the middle of setting up a test drive on a $75K vehicle that would have been completely out of our We initially were approached by Demarco who was in the middle of setting up a test drive on a $75K vehicle that would have been completely out of our price range and a waste of time. Luckily while we were waiting Jose came over to check if we had been helped. Demarco explained he was only 3 days on the job and we agreed to allow Jose to assist us with him. Both of them went above and beyond to ensure we completed the sale on the RIGHT vehicle for us. Jose and Demarco's customer service was exceptional and I would recommend them both to anyone looking for an honest straight shooting salesman. Thank you for our new ride! 🚙 More

Great team at that dealership I didnt expect to trade in for a new truck but im glad i did. David is a work horse of a salesman and Mat is straight forward no b.s. finance guy. At I didnt expect to trade in for a new truck but im glad i did. David is a work horse of a salesman and Mat is straight forward no b.s. finance guy. At first i was hesitant into trading for the new one, but they took the time to work with me. The payments are close to the old one and its a xxxx of an upgrade. Im glad i pulled the trigger, never been happier with this truck. More

Always treated like you appreciate my business The gentleman at the quick change counter is always friendly, keep you informed, and is honest about how long it will take. He is always very professi The gentleman at the quick change counter is always friendly, keep you informed, and is honest about how long it will take. He is always very professional. More

Timely and courteous. My experience showed me that they have quick courteous knowledgeable people at the dealership who are willing to take their time to explain things so My experience showed me that they have quick courteous knowledgeable people at the dealership who are willing to take their time to explain things so that the customer can better make a decision to what they want done with their vehicle. Thank you for a great experience :-) More

2016 Challenger Hellcat Went in to buy a Hellcat and was greeted at the front door with a smile and a firm hand shake. Process of trading in my old car was a breeze. Thank Went in to buy a Hellcat and was greeted at the front door with a smile and a firm hand shake. Process of trading in my old car was a breeze. Thank you Troy Ansley for making my visit smooth and painless. More

Great Came in for an oil change and David approach me, to tell me about the great deals. Now I got a new green dodge ram. Thanks Came in for an oil change and David approach me, to tell me about the great deals. Now I got a new green dodge ram. Thanks More

Custom order purple Jeep! I went in to the Jeep dealership intending on ordering a custom made Jeep. Patrick Osbon greeted us and we talked about what I was looking for in a Je I went in to the Jeep dealership intending on ordering a custom made Jeep. Patrick Osbon greeted us and we talked about what I was looking for in a Jeep. I wanted a Jeep Wrangler XJ because I could get it in "Purple"! Patric showed me a Jeep on the lot that was like the one I ordered. After about 5 weeks my purple Jeep came in and I am so happy! Everybody at the dealership was excited for my custom purple Jeep. Thank you Patrick Osbon and the staff at Lithia Chrysler Jeep Dodge of South Anchorage. Sam Hamp More

Great experience My salesman was great, thank you Troy for everything, I couldn't have been talked into a better truck! I get great compliments, my experience with Tro My salesman was great, thank you Troy for everything, I couldn't have been talked into a better truck! I get great compliments, my experience with Troy was more than pleasant! More

Terrible and Unprofessional We have been very disappointed with Lithia of South Anchorage. On several occasions they have promised one thing - only not to deliver. The latest i We have been very disappointed with Lithia of South Anchorage. On several occasions they have promised one thing - only not to deliver. The latest in a long line of broken promises was a replacement part for my 2008 Aspen. (Factory recall) Once they finally got the part we made an appointment to have it installed. My wife took the day off work to bring th car in (we live in Eagle River). She called the night before to verify the part was there (we've had problems with them in the past) they said it was ready to go. Upon arriving at Lithia - they said they didn't have it! We have also brought in other vehicles for service (lifetime oil change) and 3 times in the last year they told us that we needed engine flush, coolant flush, transmission flush etc. We checked our records and each time the recommended service was not needed. We asked the service manager if they just automatically recommend service that is not needed. He said that each time it was due to "Inexperience" of the technician doing the service. He agreed the service was not needed. I have purchase 2 vehicles here in the past 12 years and spent around $50,000 on these vehicles. I can't believe they would lose the opportunity to sell me another vehicle because of their questionable service practices. I will never buy, or bring another car to this place. More