Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage

Very satisfied customer If you need a car go talk to Walter Pride. Never felt pressured to buy a car and he will go out of his way to put you in the right vehicle at a very If you need a car go talk to Walter Pride. Never felt pressured to buy a car and he will go out of his way to put you in the right vehicle at a very fair price. Matt did a great job with the financing paperwork. In and out in a short time. No high pressure to buy things that I did not want. More

Happy with my new Ram! I was very happy with salesman, Walter Pride. Not a hard sale position; but listened to what I wanted. Worked with finance department well, coordinat I was very happy with salesman, Walter Pride. Not a hard sale position; but listened to what I wanted. Worked with finance department well, coordinated insurance so I could take my new truck home. Fast process, knowledgeable staff. Taking it back next week to have my bed liner done. Hoping to get my truck detailed while there. Due to the speed of taking delivery, my truck needs a good wash & wax. Fingers crossed on this one. More

Exceptional Customer Service A little more than a year ago I became a Lithia customer, as I had heard of their quality reputation from other friends. I now have both a renewed co A little more than a year ago I became a Lithia customer, as I had heard of their quality reputation from other friends. I now have both a renewed confidence in the vehicle that I am driving and an immense trust in the Lithia Chrysler Jeep Dodge Ram service department, as they consistently contact me when any type of scheduled maintenance is required for my truck. Recently my faith in the Lithia service department was fully sealed when I brought an anomalous issue to their attention ~ a defective tire that blew, from sidewall to sidewall, while traveling with my family to Denali. The tires had a total of 19,000 miles on them, so in my mind, there was now a safety concern regarding all of the tires as they could be potentially defective. Understandably, Lithia was under no obligation to assist me with this issue, but because they wanted to ensure my safety and peace of mind, they made the decision to replace all of the tires at a minimal cost. And, to go one step further, they provided a rental car so we could run errands in town during the tire change-over because the shuttle service was unavailable on weekends. Clayton McCurdy (the Express Lane Manager) ensured that our concerns were resolved during this entire process and we greatly appreciate the professionalism and compassion that he extended to us. Lithia continues to go above and beyond to ensure that I am driving a safe and reliable vehicle, which for me, has solidified their quality service reputation. There is no doubt that I will continue to return to Lithia for any of my vehicle needs, as I truly know that they have both mine and my family’s safety and best interest at heart. More

One Satisfied Customer My name is James L. Hamilton and I want to thank the Lithia employee family for giving me top rate service. You sold me many cars in the past, and I l My name is James L. Hamilton and I want to thank the Lithia employee family for giving me top rate service. You sold me many cars in the past, and I love my Challenger! I get so many compliments, and the biggest is I'm a happy pleased customer. I know my new purchase was the right on, but I may think about the Hell Cat. Next summer I'm going to buy a big truck and I'll be back. Hey Cody in service, I could not end this with out saying, a really big shout out to you. Thanks you, I know your boss is proud to have you on the service team, because you handled everything like a total professional. Thank everyone!🏎 More

Excellent customer service! I found a truck I liked on the website, put in my information and got a call the very next day, not only from a very nice lady to see if i was indeed I found a truck I liked on the website, put in my information and got a call the very next day, not only from a very nice lady to see if i was indeed interested, but a second one from Henry to discuss the truck itself a few minutes later. Henry was very diligent and helpful, answering all my questions and was willing to work with me to make the sale happen. He is even going to come get me this weekend at the airport when i arrive to drive it back to Juneau. Marcus was also very helpful in explaining the financial aspect and getting everything set up for me. A very positive experience! More

painless, honest, respectful Henry Diaz was our representative in this purchase. Called the night before. He was waiting at the door for us. No pressure, just there to help you Henry Diaz was our representative in this purchase. Called the night before. He was waiting at the door for us. No pressure, just there to help you any way he can. Really enjoyed his hunting photos while tedious paperwork was being done. ( by Henry, not us ) It was painless from beginning to end. Would return to Lithia in a heartbeat to purchase my next truck or car ( maybe a "Hellcat" ) Heck I would ask for Henry again on my next puchase! (: More

My success team Staff knows their stuff and keeps track of service records to ensure my vehicles are properly maintained, safe and reliable. Always explains their se Staff knows their stuff and keeps track of service records to ensure my vehicles are properly maintained, safe and reliable. Always explains their service plan and gets the work done quickly and correctly. I depend on my vehicles to be reliable and safe, and Lithia Jeep is part of that success. More

It was quick and convienent When I got to the dealership to check out a used truck I got instant help and the sales team got me in the right direction showing me my options and l When I got to the dealership to check out a used truck I got instant help and the sales team got me in the right direction showing me my options and listened to what I was looking for. They found a truck that I liked without having to search the whole lot which saved a bunch of time and stress . They made my experience pleasant and got me on the road quickly More

Honest & truthful with the buyer I think that Lithia gave us a good deal with buying another vehicle & yes I would reccommend them to all my friends or family members. But, I don't c I think that Lithia gave us a good deal with buying another vehicle & yes I would reccommend them to all my friends or family members. But, I don't completely agree with their military discount program presently and their current rule that you must be currently on active duty to take advantage of it. My reasoning is that we need to be honoring of all our veterans who have served, especially the past ones, who put their lives on the line, just so we could enjoy our new car purchases. Don't you agree in your heart with me on this one??? God Bless All Our Vetearns! Happy Father's Day to everyone ! Steve & Debra Oudean More

Best Buyimg Experience - I'm the woman that loves window shopping for new vehicles and not following through due to the fact that I just hate the process of being attacked the I'm the woman that loves window shopping for new vehicles and not following through due to the fact that I just hate the process of being attacked the second you drive on lot, then of course the process of negotiating back and forth. I dislike it so much I took a friend with me to do all the talking almost 5 years ago for my last truck. Then a friend recommended Lithia Chrysler Jeep Dodge Of South Anchorage when we were looking to trade in our Acadia and looking at the Durango. So long story longer, I needed something to handle the towing of said newer addition to the family... A travel trailer. The process of learning more about the Dodge Ram (it's a HEMI) 3 weeks ago. I started with Lithia South, because I remember the exceptional service experience my friend had with her Durango. We stopped in late one evening and Steve Allen was kind enough to answer some questions and point us in the right direction, we left there with Steves personal cell number and some options that I needed to think about, no hassle, no pressure. The only thing I knew for sure was they ( sales team) wanted to make sure I was happy. A couple weeks goes by, life, family happens and I finally locate "THE" Truck i want.. The final step,of the deal was surprisingly painless, I stopped by on Thursday night, made the final decision to make the purchase, my trade in came in at a good number, and I said lets do it. I had a previous appointment I had to keep so I returned the following afternoon. To my great surprise Henery had expedited the install of my spray in bedliner and it was sitting there looking pretty. Finalizing took about 2 hours, however it was by far the best experience I've had buying a truck super friendly, super informing and super fun. It would of gone faster, but I'm a talker so I actually think I held them up.. Heck even finance was a pleasant experience, I mentioned to Matt that I had an extended warranty through Lithia Chevy on the trade in, he said really? Let's check on that, and he was able to cancel and take those dollars and put towards the loan. Overall I was your basic pain in the butt customer and they made me a believer of the " new process" of buying a car.. Thanks again Steve, Henery and Matt for putting up with my crazy questions and email communications More