Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage

Overall an outstanding experience. Excellent atmosphere, unlike other dealerships. Salesman was very knowledgeable and helpful throughout the process. Went quicker than expected. I f Excellent atmosphere, unlike other dealerships. Salesman was very knowledgeable and helpful throughout the process. Went quicker than expected. I felt the overal experience was one of the best I have ever had. More

Recall on a 2015 Dodge Ram Big Horn Crew cab Was a little upset that I had to wait 10 days for an appointment, which I think is due to the fact that the dealership sells more vehicles than they c Was a little upset that I had to wait 10 days for an appointment, which I think is due to the fact that the dealership sells more vehicles than they can maintain, due to the fact that they Combined 2 dealerships and brands into one service department. They need a larger service area with more certified mechanics. This is the first positive experience I have had with the Lithia service department in years hope it continues. Tony got my truck in and out in a day with a very large job that needed to be done, which was appreciated as I was leaving town the following day. Tony also contacted mid way thru the day to inform me of the status of my truck ( even though he was slammed with other customers) as he said he would when I dropped off my truck. The other thing I would like to see fixed is when they brought my truck around to me the service technician did not have a plastic seat cover on my drivers seat, luckily there was no grease stains on my seat. But overall best experience I have had with Lithia service Department in years, thanks again Tony for the great service. More

Tony is GREAT! I had great treatment from Tony, as usual! He desrves a RAISE! He went out of his way to make sure I was treated professionally and courteously!--Mik I had great treatment from Tony, as usual! He desrves a RAISE! He went out of his way to make sure I was treated professionally and courteously!--Mike and Desiree More

Great experience with sales and management I have now dealt with Josh Taylor on my last two automobile purchases. He always treats me with respect, and gets me the answers needed. I would recom I have now dealt with Josh Taylor on my last two automobile purchases. He always treats me with respect, and gets me the answers needed. I would recommend Josh to anyone. I also had a great customer experience with Marcus Reed in finance and Kevin Lewis in management. They treat you right. Excellent overall service! More

Customer services and sale experience The sales personnel were friendly and did not push a sale on me as well as answer any and all questions I had about my purchase The sales personnel were friendly and did not push a sale on me as well as answer any and all questions I had about my purchase More

I receive excellent service, in a very timely way. Same as above, I always get excellent service when I go in for service, When I was in last week I did not have to wait, and was signed in immediately, Same as above, I always get excellent service when I go in for service, When I was in last week I did not have to wait, and was signed in immediately, my wait was less than an hour, . wish I could remember the young mans name the waited on me, he was at the first window by the door. More

Great experience Rusty is knowledgable about his product and simply wants what is best for his customers. I never felt felt pressured and appreciate his teams professi Rusty is knowledgable about his product and simply wants what is best for his customers. I never felt felt pressured and appreciate his teams professionalism. More

Excellent experience! Robbie is great to work with. He is the first (and only) person I call when I'm looking for a new car or truck. We will be back when it is time to buy Robbie is great to work with. He is the first (and only) person I call when I'm looking for a new car or truck. We will be back when it is time to buy again. More

The past even though when I bought this pickup and management there did some less than honorable steps in the process, the service side has treated me well. even though when I bought this pickup and management there did some less than honorable steps in the process, the service side has treated me well. More

Excellent experience thanks to a great sales person. This dealership was very friendly and professional. Robbie was great, he found the exact vehicle I wanted, gave advice and information and then stood This dealership was very friendly and professional. Robbie was great, he found the exact vehicle I wanted, gave advice and information and then stood back and let me take the time to make a decision. He was never pushy and I didn't feel rushed or pressurized to make a quick choice. He had all the paperwork ready and the purchase was very easy and quick. He took care of everything and then helped me set up the new car. All in all a great experience, thank-you! More