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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
Spokane, WA
1,380 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,380 Reviews of Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
March 24, 2020
Terrible experience. They quoted me $2,900.00 for repair and my husband repaired my Jeep for $9.00. I felt this was very dishonest. Will never return. and my husband repaired my Jeep for $9.00. I felt this was very dishonest. Will never return. More
by D.lund
Verified CustomerEmployees Worked With
Julie Winkler
March 24, 2020
With my diesel truck, i trust that their going to get my truck fixed right, each time. I can go get the same services done cheaper, but i trust that quality work at Lithia. On another note, im not impressed truck fixed right, each time. I can go get the same services done cheaper, but i trust that quality work at Lithia. On another note, im not impressed with sales. During this last summer i spoke to a sales rep and waa trying to trade a vehicle. That sales rep was misleading and treated us poorly. We went to dishman dodge where the sales rep there gave us far superior service and traded our vehicle without any hassle. As far as the service department goes, we appreciate the quality of work in fixing and maintaining my truck More
by Bkking11149
Employees Worked With
Nicolas Galletti, Julie Winkler
March 24, 2020
Got me in during coronavirus time, gave me a 20 dollar discount. Felt safe with their sanitizing areas. I appreciated their service. Good job as well as got my oil change done in 35 min. discount. Felt safe with their sanitizing areas. I appreciated their service. Good job as well as got my oil change done in 35 min. More
by JMARKLEY2
Employees Worked With
Nicolas Galletti, Julie Winkler
March 24, 2020
12 Ram Dropped truck off on March 6th was to pick it up March 16th Am. Truck was not completed as promised. Now have the same leak I had before head job, w Dropped truck off on March 6th was to pick it up March 16th Am. Truck was not completed as promised. Now have the same leak I had before head job, which is transmission leak. So no sure head job was necessary!! Transmission leak, from transmission job you did in Feb seem to have been left saying head was leaking. Dave More
by dkreichardt
Employees Worked With
Kristopher love
March 24, 2020
Lie to customers claim to have fixed the problem, but then you have to bring it back for it to be fixed on 3 separate occasions. Tech's have no idea what they are doing. Broke my tire sensors then the de then you have to bring it back for it to be fixed on 3 separate occasions. Tech's have no idea what they are doing. Broke my tire sensors then the dealer expects me to pay for it when it was the tech who broke it. No free oil changes when you buy a warranty. These guys use the Mopar warranty to fix the issues the car they just sold you has. They know what's wrong before they sell it. That's why they rope you into paying for a five thousand dollar warranty. That way they don't pay a dime out of pocket to fix the issues the automobile has. Bad business and I will never buy a car from this place ever again. Poor everything over all. More
by JARJARBINKSTAR80
Employees Worked With
Rob Croswhite, Chris DeJulia, Nicolas Galletti, Lucas Prahm, Julie Winkler, Scott Brewer, Josh Charbonneau
March 24, 2020
Everyone at Lithia Newport location is wonderful! They truly care about their customers and always go the extra mile. I highly recommend them to everyone I know. :) truly care about their customers and always go the extra mile. I highly recommend them to everyone I know. :) More
by macandrea
Employees Worked With
James Traphagan, Scott Brewer
March 24, 2020
Went to dealer for first oil change at 1200 miles. Went smoothly and all was satisfactory. Bought 3 oil change special but now the price of oil has dropped so I feel stupid about it. smoothly and all was satisfactory. Bought 3 oil change special but now the price of oil has dropped so I feel stupid about it. More
by jlhartnett43
Employees Worked With
Julie Winkler
March 24, 2020
I was rushed out of there after driving 7 hours from Montana. Felt like my purchase wasn’t important. Not to mention never met my salesman who sold me the car over the phone. Ended up dealing with anoth Montana. Felt like my purchase wasn’t important. Not to mention never met my salesman who sold me the car over the phone. Ended up dealing with another salesman who rushed my purchase. Also, the gentleman who went on my test drove with me said “Are we done here?” when I was looking under the hood. Horrible experience but the car is everything I was looking for so that’s about all the good that came from it. More
by TYLERB284
Employees Worked With
Nathan Emmans, Jeff Boone
March 24, 2020
We brought our Jeep in for routine maintenance plus a couple of issues. Our concerns were handled with two software updates and we were on our way. Personnel were polite, pleasant, and very helpful. couple of issues. Our concerns were handled with two software updates and we were on our way. Personnel were polite, pleasant, and very helpful. I would definitely recommend their service department. More
by skilion2002
Employees Worked With
Julie Winkler
March 24, 2020
Took my car is for a transmission flush, ends up with a leak. They won’t take responsibility for it, and they wanted to charge $600 to diagnose. Instead, I took it to another mechanic for $45 to diagnose. leak. They won’t take responsibility for it, and they wanted to charge $600 to diagnose. Instead, I took it to another mechanic for $45 to diagnose. This place will rip you off, or try to. Be warned. More
by Thatguy
Employees Worked With
Julie Winkler
