Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Out of the 4 local Ram dealers I contacted regarding a new purchase, Lithia was the only team that responded with a sense of urgency and located the specific vehicle I was after. It was never impersonal, new purchase, Lithia was the only team that responded with a sense of urgency and located the specific vehicle I was after. It was never impersonal, never computerized. They went to work quickly to locate my exact “must haves” and were able to get a deal done and deliver my dream truck at a fair price. I’m totally satisfied More

Meintenance I showed up for my appointment a week early (schedule mishap on my part), and Lucas said he would get me in regardless. Everything worked out well and I showed up for my appointment a week early (schedule mishap on my part), and Lucas said he would get me in regardless. Everything worked out well and I am thankful there are people who care! Thank you! More

Jordan was absolutely outstanding to work with. Always informative through the whole process and was pulling a few extra strings in order to help me out. informative through the whole process and was pulling a few extra strings in order to help me out. More

Great service The service check went very smoothly; my wait time was appropriate and my service clerk was helpful and accommodating; I'm glad I purchased my Cheroke The service check went very smoothly; my wait time was appropriate and my service clerk was helpful and accommodating; I'm glad I purchased my Cherokee at Lithia More

2010 Jeep Wrangler service and air bag recall repairs. I scheduled a date with the service advisor ,Julie, for air bag and some other repairs to my 2010 Jeep Wrangler. Repairs were made in a prompt and tim I scheduled a date with the service advisor ,Julie, for air bag and some other repairs to my 2010 Jeep Wrangler. Repairs were made in a prompt and timely manner. Julie kept me informed of what was covered under warranty, and made sure I authorized any repairs that weren't covered under warranty. All costs I incurred were told to me prior to repairs. More

Amazing people at Litha My wife and I recently bought a Jeep Grand Cherokee at Litha. This dealership is probably the best I've been to with the most hassle free and friendly My wife and I recently bought a Jeep Grand Cherokee at Litha. This dealership is probably the best I've been to with the most hassle free and friendly staff I have ever bought a vehicle from. I would highly recommend this establishment to any person looking to purchase a new vehicle. I would also like to personally thank the man who helped us with our buying experience, John Berger he was great and made us feel very welcome and comfortable. He also didn't put any pressure to buy on us at all. All around a very friendly person. I hope I will be able to do future business with these individuals. Joseph Sanborn More

Quick service The maintenance on our SUV was prompt and the service manager was courteous. This consisted of an lube oil and filter change and cleaning of battery t The maintenance on our SUV was prompt and the service manager was courteous. This consisted of an lube oil and filter change and cleaning of battery terminals. More

Oil Change I worked with Luke when I checked in my Jeep for Oil Change and Air Bag recall. He was excellent to work with and very personable and professional. I worked with Luke when I checked in my Jeep for Oil Change and Air Bag recall. He was excellent to work with and very personable and professional. More

Great experience Johnath B. Knew all about the Jeep Goliath.. Had good answers and answered all questions, and I am sure he realized we were asking the same question o Johnath B. Knew all about the Jeep Goliath.. Had good answers and answered all questions, and I am sure he realized we were asking the same question over because we were trying to listen, but we couldn’t help letting our minds wonder with excitement about this new car/truck product from Jeep. Nice to work with. More

Happy Staff I scheduled an oil change, inadvertently showed up 24 and 1/2 hrs early! I was greeted and helped right away, no one mentioned I was too early! Got th I scheduled an oil change, inadvertently showed up 24 and 1/2 hrs early! I was greeted and helped right away, no one mentioned I was too early! Got the particulars done, sat in the waiting area for the 45-60 min. wait, got a text message reminder about "tomorrow's " oil change appt! Boy was I embarrassed. Called their service scheduler to cancel that appt explained myself. Everybody I talked to on duty were friendly, helpful and courteous. This is the company I always want to work with. Rabeccah Crandell More