Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
Spokane, WA
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1,380 Reviews of Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
Happy with. Warranty service however I had requested oil change which did not get done and I would not known it didn’t get done except I asked how much I owed for it and was told it did not get done. Which change which did not get done and I would not known it didn’t get done except I asked how much I owed for it and was told it did not get done. Which makes for another trip from Cheney Wa to Spokane Valley. More
Always quality service and taken care of well by service staff. Man with unusual name always quick and accurate. Julie not knowledgeable and dropped the ball causing me extra expense. staff. Man with unusual name always quick and accurate. Julie not knowledgeable and dropped the ball causing me extra expense. More
Walking in the front door the receptionist greeted my wife Lorri and I listened to wanted. Sales professional Jennifer Hawk was introduced to us as the person that could get the job done. She was great wife Lorri and I listened to wanted. Sales professional Jennifer Hawk was introduced to us as the person that could get the job done. She was great, professional friendly and knew about the product we were looking for, 1500 ram. We went over what each model had along with cost through financing. She found us the right vehicle. The sales manager who I am sorry I didn't get his name gave what I felt was top dollar for our trade in. I after the purchase had many "help" with learning about some of the equipment. Always a positive and quick response. Thank you Jennifer and Lithia Auto stores! More
Customer service was extraordinary. Super helpful with answering questions about vehicles. Wasn’t pressured into anything for the most part. Overall, best experience car shopping. answering questions about vehicles. Wasn’t pressured into anything for the most part. Overall, best experience car shopping. More
The communication was poor from service rep Yakov. Day one dropped car off at 11:00 and had to call at 3:30 to find that the needed water pump would take two days. Had to call Friday afternoon to find it one dropped car off at 11:00 and had to call at 3:30 to find that the needed water pump would take two days. Had to call Friday afternoon to find it had not. Had to call Monday and did not get call back. Went to Lithia to find out they needed one more day. Then call tues to find it was finally done poor service experience all around. More
The staff are very pleasant, but the service is slow. Even scheduled oil changes have me waiting several hours unless I leave my vehicle all day and return later. The service is not always complete or ac Even scheduled oil changes have me waiting several hours unless I leave my vehicle all day and return later. The service is not always complete or accurate. I have found that services I requested or expected were later found not to be completed. More
John was very nice and patient. I would recommend him to others. Jon was also nice and answered all questions. Overall great experience at Lithia. others. Jon was also nice and answered all questions. Overall great experience at Lithia. More
I had a great experience biting my new Renegade from Justin Kim at Lithia Jeep in Spokane, Washington. I highly recommend Lithia Jeep and Justin to anyone looking for a new or used Jeep in Spokane. Bles Justin Kim at Lithia Jeep in Spokane, Washington. I highly recommend Lithia Jeep and Justin to anyone looking for a new or used Jeep in Spokane. Blessings. More




