Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
Spokane, WA
1,380 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,380 Reviews of Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
December 12, 2020
Fairly disappointed with the wait time just to check in my vehicle. There was one person working at 10:30 on a Saturday morning. There was an oil change Tech trying to check people in, it was just very my vehicle. There was one person working at 10:30 on a Saturday morning. There was an oil change Tech trying to check people in, it was just very unorganized and unprofessional. On the upside, they did allow me to pick up the Jeep the next day (Sunday), they left my fob with a salesperson, and somebody called to let me know what sales person that was. Thanks guys. Jennifer Sapiano More
by JSAPIANO
Verified CustomerEmployees Worked With
Julie Winkler
December 11, 2020
Took almost two hours. I was first in line for a 7 am appointment to have just 1 new tire put on. On top of that they didn't even put the spare tire back in its place. appointment to have just 1 new tire put on. On top of that they didn't even put the spare tire back in its place. More
by Debi
Employees Worked With
Nicolas Galletti, Julie Winkler
December 11, 2020
I visit was great from check in to delivery. I had a Gold Level Detail and Oil Change! I’m very satisfied. Julie W was my Service Advisor. Nicholas helped me when I picked up. Look them up for a great experi Level Detail and Oil Change! I’m very satisfied. Julie W was my Service Advisor. Nicholas helped me when I picked up. Look them up for a great experience!!! -Develle- More
by DTSCHACHE
Employees Worked With
Nicolas Galletti, Julie Winkler
December 11, 2020
Good people. Good service. Price is affordable. The service was done on time. Although I waited the service to be completed by the showroom it was quiet and everybody was practicing safety. service was done on time. Although I waited the service to be completed by the showroom it was quiet and everybody was practicing safety. More
by ROB_TRICIA
Employees Worked With
Nicolas Galletti, Julie Winkler
December 10, 2020
They made the process very easy and quick. I knew what I wanted, and they helped me get it at a price that was very reasonable. wanted, and they helped me get it at a price that was very reasonable. More
by JOEYH0306
Employees Worked With
Rob Croswhite, Chris DeJulia, John Berger, Jon Stewart, Christos Dogas, Zachary Pyatt, James Traphagan, Scott Brewer, Joe George, Justin Stanger
December 10, 2020
My tires were not rotated as requested during this service visit. Was told the tires still looked like new and didn't need to be rotated. It had been approximately 5,000 since last service and rotatio service visit. Was told the tires still looked like new and didn't need to be rotated. It had been approximately 5,000 since last service and rotation, so tires should have been rotated regardless of visual appearance. I paid up front for this service when I purchased the vehicle. It is now clear that I overpaid for this service and the dealership is not upholding their end of the contract. More
by pds3002
Employees Worked With
Matt Cunningham
December 09, 2020
I called to ask a question about changing my oil and the lady talking with me said I should come in soon. My schedule isn’t wide open so she put me in the next day rather than waiting another full week. I lady talking with me said I should come in soon. My schedule isn’t wide open so she put me in the next day rather than waiting another full week. I was greeted very courteously even though I arrived a little earlier than my appointment. The gentleman quickly entered everything into the computer and then asked if I wanted to wait while the work was done. He directed me to the showroom where there was seating within the guidelines of COVID-19. I was surprised how quickly he came to get me as the car was done. I didn’t need to talk to anyone other than him so I left. I would refer anyone to this dealership with the kind of service I received. More
by Hodgsonkris
Employees Worked With
Nicolas Galletti, Julie Winkler
December 09, 2020
Love My Jeep!!! This was My first car salesman experience in 15 years and I was pleasantly surprised. Greg was honest and east to work with and even went the extra mile to fix an issue and deliver it to me t in 15 years and I was pleasantly surprised. Greg was honest and east to work with and even went the extra mile to fix an issue and deliver it to me the next day. Now with my first service complete I am just as satisfied with Lithia’s service team. More
by FAERIEMAMA25
Employees Worked With
Dont know the name
December 09, 2020
Very personable employees. Customer service was great and they made sure I was informed every step of the process. I will be sure to schedule my next service with Lithia in the future. they made sure I was informed every step of the process. I will be sure to schedule my next service with Lithia in the future. More
by mpayne343
Employees Worked With
Nicolas Galletti, Julie Winkler
