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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
Spokane, WA
1,380 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,380 Reviews of Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
August 18, 2020
We made an appointment at 10am prior to a trip that included a specific problem and a multipoint inspection. We were told after 4pm that they could not even look at our issue. I would not recommend th included a specific problem and a multipoint inspection. We were told after 4pm that they could not even look at our issue. I would not recommend them to anyone. Julie was the only redeeming person and is the only reason they get a 4 on friendliness. More
by Matt
Verified CustomerEmployees Worked With
Julie Winkler
August 18, 2020
I scheduled a service for our Jeep Grand Cherokee on Monday, 17 August 20. Mr Tony Hubbert facilitated the appointment, which was professionally and quickly done. Monday, 17 August 20. Mr Tony Hubbert facilitated the appointment, which was professionally and quickly done. More
by rsbassii
Employees Worked With
Tony Hubbert
August 17, 2020
Great service and care from a local dealership. Great to work with a local business that goes out of its way to make you informed and feel like you are being listened to. work with a local business that goes out of its way to make you informed and feel like you are being listened to. More
by JohnWilliams
Employees Worked With
Julie Winkler
August 17, 2020
The dealership was very clean and everyone I saw and talked with were very helpful, informative and professional. If I need another vehicle I would go back there. talked with were very helpful, informative and professional. If I need another vehicle I would go back there. More
by ALEXANNE0
Employees Worked With
Greg, Josh Charbonneau
August 17, 2020
Celina was an incredible saleswoman, listened to my needs, and exceedingly met them. Josh in the finance department was amazing as well, he really came through with meeting my financial needs. Everythi needs, and exceedingly met them. Josh in the finance department was amazing as well, he really came through with meeting my financial needs. Everything went very smooth. More
by KIMMIEAHANNUM
Employees Worked With
Scott Brewer, Celina Eklund, Josh Charbonneau
August 15, 2020
Did an oil consumption test. Was told to drive 1500 miles. When I checked the oil it was about halfway down. They said they marked the dipstick but I couldn't see where. Anyway, when I brought it back miles. When I checked the oil it was about halfway down. They said they marked the dipstick but I couldn't see where. Anyway, when I brought it back in they said I had normal consumption. Is it possible, sure. But between services I usually go through 3-4 quarts of oil. Well I checked my oil 300 miles later. Guess what my car needs. Fricken oil. Not sure what kind of service department they are running but their mechanics are worthless. Or at least the one that looked at my vehicle. My service advisor, I forget his name, but he is on point and will take care of you. Just socks that he has no one that will back him up. More
by cdeboer21
Employees Worked With
The service dude who actually helped me. , Julie Winkler
August 15, 2020
Celina Eklund is a go gitter, she worked very hard for the sale. Started in to look at a used truck and she sent me out with a new one. Good job. the sale. Started in to look at a used truck and she sent me out with a new one. Good job. More
by JA.MILLER
Employees Worked With
Celina Eklund
August 15, 2020
Go see Jennifer Hawk if you are buying a vehicle I live in Illinois, West of Chicago. With covid, dealer inventory is down terribly and Lithia was the only dealership in the entire country that had t I live in Illinois, West of Chicago. With covid, dealer inventory is down terribly and Lithia was the only dealership in the entire country that had the exact 2020 Ram ecodiesel truck I wanted. There was a fair amount of back and forth communication initially as the truck was still in transit to the dealer but I will say that Jennifer always answered the phone and returned texts very promptly. Unfortunately,I had to hold up some pretty small hoops for her to jump through, especially with the delivery schedule. Ultimately She did a great job and made everything happen. She had all my paperwork ready when I arrived and took her time to show me the features and general operating procedures for the vehicle before I left. She was extremely knowledgeable on all aspects of the vehicle Interior systems. I left knowing what buttons did what and it made the long drive home feel like a truck I was more familiar with. She even checked in a few times to make sure the trip home was going ok and that there were no issues with the vehicle. I can't speak for the service side of Lithia as I had no reason for interaction, but if I lived in the area I would make Jennifer my go to salesperson for all of my business and personal vehicle purchases. More
by JASON@DUGGANPAINTING.COM
Employees Worked With
Jennifer Hawk
August 14, 2020
This dealership does a good job. I suggest a bit of frosting on the cake like a car wash not nessary just a suggestion. They did a real good job frosting on the cake like a car wash not nessary just a suggestion. They did a real good job More
by samuelmears
Employees Worked With
Julie Winkler
August 14, 2020
Bought a used RAM 3500. Sales person was great to work with and no pressure. Financing waa very easy and worked with me to get the terms and options I wanted. Definitely would recommend if you are looking with and no pressure. Financing waa very easy and worked with me to get the terms and options I wanted. Definitely would recommend if you are looking for a vehicle. More
by Dale
Employees Worked With
Jennifer Hawk and Rich
