Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Two times I’ve been in for the same problem. Both times the service people’s, Jordan and Chris were very professional and considerate. I hope though, that when the sensor part comes in this installation w the service people’s, Jordan and Chris were very professional and considerate. I hope though, that when the sensor part comes in this installation will fix the problem. All warranty work though so no cost to me, just the time. Thanks More

Always great service at Lithia. Julie is our service writer. She always makes sure that the service that needed to be done was completed to our satisfaction. No surprises. Service was. completed in a ti writer. She always makes sure that the service that needed to be done was completed to our satisfaction. No surprises. Service was. completed in a timely manner. More

These guys busted xxx and got me in and out in under a hr. Give them back their vending machine and maybe a few beers they earned it :) hr. Give them back their vending machine and maybe a few beers they earned it :) More

The service department made this a very easy process. We were headed out of town and would have to pick b up the Jeep on the following day. We picked up and.paid over the phone, everything was teary and wai were headed out of town and would have to pick b up the Jeep on the following day. We picked up and.paid over the phone, everything was teary and waiting for us, just as promised. Thanks! More

Always a great experience at Lithia. We usethem for all our service needs and purchased one vehicle from them .. the GM even finds time to interact with us ocassionly. Service advisors are excellent. I wou our service needs and purchased one vehicle from them .. the GM even finds time to interact with us ocassionly. Service advisors are excellent. I would recommend Lithia to anyone who values great customer service at a fair price.. Dave Miller More

Celina is the best!! She helped me with all my questions!!! Make sure to see her! She was so patient with me. And I purchased it from Hawaii questions!!! Make sure to see her! She was so patient with me. And I purchased it from Hawaii More

I worked with celina and she helped find me a nice affordable car. She was overall friendly & helpful. I would recommend purchasing a vehicle through her. affordable car. She was overall friendly & helpful. I would recommend purchasing a vehicle through her. More

Showroom was clean and friendly atmosphere. Our salesman was very patient and not overbearing. I would recommend him to friends. Finance guy was not. He told us the protection plan ,(added warranty)we could was very patient and not overbearing. I would recommend him to friends. Finance guy was not. He told us the protection plan ,(added warranty)we could purchase was only a $ 100.00 deductable. It is actually a $200 deductable. So he lied.We were supposed to get a 3 month deferral on our first payment, but we didn't. Those little things that make a good sale ,he was deceivingly, so my customer. experience that I share with friends and family hurt your dealership. More

Although the service provided by the technicians is substandard and often unreliable, the service advisors are top notch and always professional. One two three four substandard and often unreliable, the service advisors are top notch and always professional. One two three four More

Nice facility. Conveniently located. Sales people are pushy and lack some basic customer service skills that should be required. We were rushed through the process and were asked how we wanted to pay pushy and lack some basic customer service skills that should be required. We were rushed through the process and were asked how we wanted to pay before we even said we decided to buy. Very presumptive. Paperwork person talked down to us like we were idiots for wanting to understand what we were signing. More