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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene
Eugene, OR
2,350 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,350 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene
Verified Customer
June 18, 2022
They would only communicate via text and not helpful. We have been loyal customers for over 20 years and based on the fact Chrysler won't warranty brake rotors that warped at 27,000 miles nor was the de We have been loyal customers for over 20 years and based on the fact Chrysler won't warranty brake rotors that warped at 27,000 miles nor was the dealership helpful we will never buy Chrysler again or from Lithia! More
by NONE3
Employees Worked With
Billy from Service
June 17, 2022
Confusing diagnosis on our Jeep TOAD system causing us to have it rechecked by the installer. After that visit we tried to call Lithia service for more clarification for both techs to talk but that phone cal have it rechecked by the installer. After that visit we tried to call Lithia service for more clarification for both techs to talk but that phone call has never been returned and we gave up. More
by 5BRYANTS
Employees Worked With
Service dept
June 15, 2022
Being new to the area, I was so thankful having Avery Stephens as my new service advisor. He made sure all my concerns were met and that my Jeep was ship shape in a timely manner. Because of his above an Stephens as my new service advisor. He made sure all my concerns were met and that my Jeep was ship shape in a timely manner. Because of his above and beyond customer service in person and on the phone, I’ve found my Eugene dealership! Thanks Avery More
by purplepoodle_135
Employees Worked With
Avery Stephens
June 15, 2022
Generally unsatisfied with services performed at LCJD of Eugene. The check engine marker continues to intermittently light. $170 to repair a worn out wire. Eugene. The check engine marker continues to intermittently light. $170 to repair a worn out wire. More
by KENDFORMFOR
Employees Worked With
Brian Fisher
June 13, 2022
Today Lithia did us a good turn and reduced the shop bill by half. This restores my faith. Thanks so much to JJ in service and the sales manager. We appreciate your help with this. bill by half. This restores my faith. Thanks so much to JJ in service and the sales manager. We appreciate your help with this. More
by HUNTKATHY72
Employees Worked With
JJ in service. James Brown sales
June 12, 2022
I kept having troubles with my breaks and JJ looked it over and found out it was actually the rear-end of my vehicle and fixed it personally for me. Saved my jeep! 1000 ty to JJ and staff! over and found out it was actually the rear-end of my vehicle and fixed it personally for me. Saved my jeep! 1000 ty to JJ and staff! More
by beachluvr11
Employees Worked With
JJ in service
June 11, 2022
Time given for service to be completed has been wrong several times. They fail to communicate that fact until you are there for pick up. If you try to call prior to pick up your told let me find out then several times. They fail to communicate that fact until you are there for pick up. If you try to call prior to pick up your told let me find out then never call you back. More
by NONE3
Employees Worked With
Guy Germann
