Lithia Chrysler Dodge Jeep Ram of Great Falls

Jeremy Cosby was great to deal with. He had the Ford I was looking for ready for me to look at and drive. The sale went smooth. The paper work was/is a different story. They had all my information: title was looking for ready for me to look at and drive. The sale went smooth. The paper work was/is a different story. They had all my information: title of trade, current insurance, and drivers license. And they still got me in the wrong town. Correct address and zip but wrong town on all the paper work. Found the mistake when transferring the insurance. A few texts and calls they assured me it was corrected only time will tell. So the review will be continued. More

We had an excellent experience getting a pickup truck . Jeremy Cosby was very helpful getting us what we needed. Very professional and knowledgeable. Went above and beyond to make sure we got what we wante Jeremy Cosby was very helpful getting us what we needed. Very professional and knowledgeable. Went above and beyond to make sure we got what we wanted. Shawn was also great to work with. More

Buy a vehicle here if you want to get told your wrong by the GM then hung up on. Go to ABE SCHILLING if you want to hear the f word thrown at ya when being confronted,and bring your vehicle here to [not] g the GM then hung up on. Go to ABE SCHILLING if you want to hear the f word thrown at ya when being confronted,and bring your vehicle here to [not] get fixed because all the mechanics suck at their job and it will just end up back in the shop the next day. Had a great talk with the CEO of Lithia (not in MT). He's not impressed so hopefully the next person the buys a vehicle here won't have a horrible experience like we did. 4 months of them having our truck and it being worked on 4 days out of that, $20,000 truck and still not fixed after new motor and not to mention the motor put in has an extra 40,000 k on it. Save your money and buy somewhere else. More

Brian Belderrain, Josh Copeland, Peter Wipf, Shawn Arnold, Austin Luckenbill, Abe Schilling, and Bob Anderson are all top notch individuals that will treat you right. They are true professionals and c Arnold, Austin Luckenbill, Abe Schilling, and Bob Anderson are all top notch individuals that will treat you right. They are true professionals and care about the customer. I would highly recommend this dealership to anyone looking for a vehicle. More

Tyler Brown was the best! Got me in the car of my dreams and made the process so easy👍👍👍 Will definitely be a return customer and I’ve sent many friends his way. and made the process so easy👍👍👍 Will definitely be a return customer and I’ve sent many friends his way. More

Our family has bough 2 vehicles from Tyler Brown. His customer service exceeded our expectations every time and he did everything possible to get us a good deal and make buying a new care a quick and eas customer service exceeded our expectations every time and he did everything possible to get us a good deal and make buying a new care a quick and easy process! More

Working with Michael Kuiper made the purchase of my new vehicle easy. Michael worked hard to get the best deal possible for not only my new purchase but also my trade in. vehicle easy. Michael worked hard to get the best deal possible for not only my new purchase but also my trade in. More

Be very careful purchasing either a new or used vehicle from this place. I purchased a 2011 Lincoln from Lithia Dodge Chrysler of Great Falls and I have had nothing purchasing either a new or used vehicle from this place. I purchased a 2011 Lincoln from Lithia Dodge Chrysler of Great Falls and I have had nothing but problems with it . Furthermore the dealership is refusing to take care of the problems they promises me would be fixed. They keep giving me the run around and different excuses as to why it cant be done. Please go elsewhere if you want a quality vehicle. They are easy to get vehicles from even with less than perfect credit. Now i know why. They will give you a vehicle but it will be a piece of crap. :( More

Poor customer service Take your business elsewhere. Bought a lemon from these guys. Their service department couldn’t fix the problem and then they made it very clear that Take your business elsewhere. Bought a lemon from these guys. Their service department couldn’t fix the problem and then they made it very clear that we weren’t their problem anymore. Said that corporate was our only option. Made no effort to help us out after that. The overall message is “we already have your money so leave us alone”. More

Very long wait times I bought my car on May 10th from Lithia Dodge in Great Falls. On May 11th I took it back for a knock in the gears and the A/C not working. They finall I bought my car on May 10th from Lithia Dodge in Great Falls. On May 11th I took it back for a knock in the gears and the A/C not working. They finally got me in on June 4th for diagnostic. They told me the A/C needed a new compressor and that they couldn’t duplicate the knocking in the gears. On June 18th they got it in to fix the A/C compressor and advised that they found the knocking in the gears. They said the “gear pack” and struts needed to be replaced. I asked what the cost is to me and they said it would be the $100 warranty deductible for each, I said “no, I brought it back the next day, not months later, these are issues that should have been caught before the car was put on the lot. They also said that the parts would be in at the beginning of July, I called back after the 4th they said the parts would be in middle of July, I called back around July 17th, oh, they won’t be in until August 13th. I called today (14 Aug) and was told the parts did come in, but they couldn’t get it in to fix until Sept 11th. So I waited since May 11th, 3 months, and now I have to wait another month while knowing the parts are there and it’s only a day long process. I guess after they kept a co-workers car for a month, I shouldn’t have expected anything better. More