Lithia Chrysler Dodge Jeep Ram of Great Falls

Our family has bough 2 vehicles from Tyler Brown. His customer service exceeded our expectations every time and he did everything possible to get us a good deal and make buying a new care a quick and eas customer service exceeded our expectations every time and he did everything possible to get us a good deal and make buying a new care a quick and easy process! More

Working with Michael Kuiper made the purchase of my new vehicle easy. Michael worked hard to get the best deal possible for not only my new purchase but also my trade in. vehicle easy. Michael worked hard to get the best deal possible for not only my new purchase but also my trade in. More

Be very careful purchasing either a new or used vehicle from this place. I purchased a 2011 Lincoln from Lithia Dodge Chrysler of Great Falls and I have had nothing purchasing either a new or used vehicle from this place. I purchased a 2011 Lincoln from Lithia Dodge Chrysler of Great Falls and I have had nothing but problems with it . Furthermore the dealership is refusing to take care of the problems they promises me would be fixed. They keep giving me the run around and different excuses as to why it cant be done. Please go elsewhere if you want a quality vehicle. They are easy to get vehicles from even with less than perfect credit. Now i know why. They will give you a vehicle but it will be a piece of crap. :( More

Poor customer service Take your business elsewhere. Bought a lemon from these guys. Their service department couldn’t fix the problem and then they made it very clear that Take your business elsewhere. Bought a lemon from these guys. Their service department couldn’t fix the problem and then they made it very clear that we weren’t their problem anymore. Said that corporate was our only option. Made no effort to help us out after that. The overall message is “we already have your money so leave us alone”. More

Very long wait times I bought my car on May 10th from Lithia Dodge in Great Falls. On May 11th I took it back for a knock in the gears and the A/C not working. They finall I bought my car on May 10th from Lithia Dodge in Great Falls. On May 11th I took it back for a knock in the gears and the A/C not working. They finally got me in on June 4th for diagnostic. They told me the A/C needed a new compressor and that they couldn’t duplicate the knocking in the gears. On June 18th they got it in to fix the A/C compressor and advised that they found the knocking in the gears. They said the “gear pack” and struts needed to be replaced. I asked what the cost is to me and they said it would be the $100 warranty deductible for each, I said “no, I brought it back the next day, not months later, these are issues that should have been caught before the car was put on the lot. They also said that the parts would be in at the beginning of July, I called back after the 4th they said the parts would be in middle of July, I called back around July 17th, oh, they won’t be in until August 13th. I called today (14 Aug) and was told the parts did come in, but they couldn’t get it in to fix until Sept 11th. So I waited since May 11th, 3 months, and now I have to wait another month while knowing the parts are there and it’s only a day long process. I guess after they kept a co-workers car for a month, I shouldn’t have expected anything better. More

Happy costumer Great costumer service thank you shelby parker and tyler brown for your dedication on getting me in my car your service was excellent and your hospita Great costumer service thank you shelby parker and tyler brown for your dedication on getting me in my car your service was excellent and your hospitality and friendliness was amazing I will reccomend anyone to the dealership and i will be back for my next vehicle thank u all for your service More

Outstanding! Lithia Chrysler Jeep Dodge of Greatfalls, Mt is hands down the best place to go! Forever will have my business! You got an eye on a car? Go see Shawn Lithia Chrysler Jeep Dodge of Greatfalls, Mt is hands down the best place to go! Forever will have my business! You got an eye on a car? Go see Shawn Larson! Realize you may not have enough credit? Go see Shawn Larson! They work as a team to achieve what you want or close to it! They don’t disappoint & make you feel like family! Abby K. More

Thankful My wife and I were picky customers because we had many specifics in mind. The entire staff was very helpful. Shawn Arnold and Abram Schilling were ver My wife and I were picky customers because we had many specifics in mind. The entire staff was very helpful. Shawn Arnold and Abram Schilling were very patient and diligent in handling our needs. We left very satisfied. More

Excellent service and vehicle Dan was professional and helped my wife and I get a great deal on a certified Jeep Cherokee. Dustin was great too all business will buy again thanks. Dan was professional and helped my wife and I get a great deal on a certified Jeep Cherokee. Dustin was great too all business will buy again thanks. More

Refuse to fix lights on car when sold to me after they said I drove off the lot my water pump went out had to have them tow it! My breaks and taillights don’t work! They said they would fix but when it got to e I drove off the lot my water pump went out had to have them tow it! My breaks and taillights don’t work! They said they would fix but when it got to expensive they decided I can fix myself! It’s 1200 dollars to fix! It’s a Mercedes and they knew it was a lemon! I’m so upset I still can’t drive my car! More