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Lithia Chrysler Dodge Jeep Ram of Great Falls

Great Falls, MT

4.7
440 Reviews
Lithia Chrysler Jeep Dodge of Great Falls is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep Dodge of Great Falls, located in Montana's "Electric City" became a part of the Lithia Motors family of dealerships in September 2004 after being acquired from Pierce's Dodge City. Lithia Chrysler Jeep Dodge of Great Falls, near the surrounding areas of Great Falls, Cascade, Monarch, Dutton, Belt and Ulm Montana, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, Wrangler, Avenger, Caliber, Grand Caravan, Challenger, Charger, Nitro, Journey, RAM 1500, Ram 2500, and Ram 3500.
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4025 10th Ave S

Great Falls, MT

59405

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Showing 440 reviews

December 14, 2023

Thank you to service for taking such good care of us. We REALLY appreciate Devon for the personal service he always gives us. Service advisors are always friendly when we come in. Thank you, Kimmie Roc More

by kimmierock
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Devon in Service
Dec 14, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We value your kind words about our service advisors and personal assistance at Lithia Chrysler Jeep Dodge of Great Falls. Appreciating Devon as you do is great to hear. Thank you for your trust.

December 13, 2023

Salesman Jeremy was extremely helpful thru our entire purchase experience. He listened to all my questions and carefully answered thoroughly. He has gone above and beyond to research options for our new More

by nhereim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Cosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We appreciate your kind words about our staff and the purchase process at Lithia Chrysler Jeep Dodge of Great Falls. We're glad to hear that Jeremy's service, as well as the expertise of our finance department and professionalism from our delivery team met your expectations. Thanks for choosing us for your vehicular needs.

December 01, 2023

Was good to deal with tryed to very hard sell me things I said over and over no! Said I'm fixing to walk out still the hard sell pitch. I paid cash and still push me to buy all the extra warranty with extra More

by clarkkentbutts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamichael Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We appreciate your feedback about Lithia Chrysler Jeep Dodge of Great Falls. Your experience is significant to us, and we'll make sure your remark regarding the extra warranty offer is acknowledged. Happy driving!

November 18, 2023

Great customer service! Whenever I come in for a scheduled service or repair the team works diligently to ensure my Jeep is road ready. Thank you! More

by Lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb, Service Dept
Nov 19, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We appreciate your positive feedback about our diligent customer service team and their work on your Jeep. Feel free to visit Lithia Chrysler Jeep Dodge of Great Falls for any future needs.

November 16, 2023

Haven't been happy about the wait time to get an oil change. The lifetime oil change has progressed into aweek or more wait for an appointment. You can't get it changed if you are more than 200 miles le More

by Ga
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Xxxx
Dec 05, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Hello! We appreciate you sharing your feedback with us and we value your business here at Lithia Chrysler Jeep Dodge of Great Falls. If you would like to discuss your experience regarding the wait time for service, please do not hesitate to reach out to us.

November 09, 2023

I have always gotten prompt appointments even when I needed to reschedule. Jordan is very courteous and helpful at the service desk as are the others. Service work has been good. More

by cketcham69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Petrini
Nov 09, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

It's pleasing to hear you've found our scheduling flexible at Lithia Chrysler Jeep Dodge of Great Falls. We appreciate your kind words about Jordan and our service desk team. Thankful for voicing out on the quality of our service work as well.

November 06, 2023

Very difficult to finally get to talk to a salesperson, kept changing stuff up on the purchase. Had to spend roughly an entire day haggling until we finally got back close to tge original deal. One thing More

by abramsm1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Arnold
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Nov 06, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Hello, Thank you for taking the time to share your feedback. When given the opportunity, I would appreciate speaking with you about the level of communication and customer care you received from our Sales Team regarding your visit to purchase. Will you please email me your preferred contact information? Best regards, Brian Belderrain General Manager Bbelderrain@lithia.com

November 06, 2023

Jordan in the service department goes over and above. He made sure everything was taken care of with our car. A++ More

by workman3269
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jordan
Nov 07, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Hello. Thank you for the 5-star review. We are delighted to learn that our Service Department went above your needs and made sure everything was taken care of with your car. If you ever need future assistance, we are more than happy to help at Lithia Chrysler Jeep Dodge of Great Falls. Take care.

October 29, 2023

Caleb at service helped us schedule a warranty issue. Did follow up with us to make sure it was done right! More

by hjacoby64
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Caleb service
Oct 30, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Thank you for this wonderful five-star review! We are thrilled our Service Team was helpful to schedule an appointment for your warranty issue and communicated a follow up. Please reach out to Lithia Chrysler Jeep Dodge of Great Falls if we can be of any further assistance.

October 27, 2023

Service appointment was easy to make and everyone was very nice and helpful. Will return. More

by Chadd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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