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Lithia Chrysler Dodge Jeep Ram of Great Falls - Service Center

Great Falls, MT

4.8
111 Reviews
Call Service Center (406) 205-3430

111 Reviews of Lithia Chrysler Dodge Jeep Ram of Great Falls - Service Center

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November 06, 2023

Jordan in the service department goes over and above. He made sure everything was taken care of with our car. A++ More

by workman3269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Nov 07, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Hello. Thank you for the 5-star review. We are delighted to learn that our Service Department went above your needs and made sure everything was taken care of with your car. If you ever need future assistance, we are more than happy to help at Lithia Chrysler Jeep Dodge of Great Falls. Take care.

Helpful
October 29, 2023

Caleb at service helped us schedule a warranty issue. Did follow up with us to make sure it was done right! More

by hjacoby64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb service
Report | Print
Oct 30, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Thank you for this wonderful five-star review! We are thrilled our Service Team was helpful to schedule an appointment for your warranty issue and communicated a follow up. Please reach out to Lithia Chrysler Jeep Dodge of Great Falls if we can be of any further assistance.

Helpful
October 27, 2023

Service appointment was easy to make and everyone was very nice and helpful. Will return. More

by Chadd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Helpful
October 24, 2023

Great customer service very helpful and knowledgeable of all products will return for future serivces More

by davidamezquita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPARTMENT
Report | Print
Oct 25, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Hello, thanks for sharing this five-star review with us. It is gratifying to know that our helpful team was knowledgeable and provided you with great customer service. Please don't hesitate to reach out to us at Lithia Chrysler Jeep Dodge of Great Falls.

Helpful
October 20, 2023

The service is the best! Gaylene is over the top to make sure my vehicles are taken care of. I just brought my Ram truck in for a problem that was taken care of and my truc More

by orgshelby16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaylene
Report | Print
Oct 21, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Reviews like yours make our day! Our Service Team works diligently to ensure each guest receives the best experience possible when trusting us with their vehicle. Please let us know if you have any additional questions or concerns, and thank you for choosing Lithia Chrysler Jeep Dodge of Great Falls.

Helpful
September 21, 2023

After having an extremely frustrating service when management and galene all got involved and stepped up my truck is now fixed and I'm happy with what went on on the last service thank you for steppin More

by ply340fan
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaylene
Report | Print
Sep 23, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We appreciate you taking the time to write a positive review and sharing your experience with our Service Team. It's great to learn your vehicle is tuned up and back on the road in superb condition! Please let us know if there is anything else we can do for you here at Lithia Chrysler Jeep Dodge of Great Falls. We are more than happy to help.

Helpful
September 09, 2023

Great custoner service always! Devin and his team take great pride in their work. I have had the best Service Advisers here: Jordan, Kaleb helped me out today. I bought my Grand Ch More

by Lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin, Kaleb
Report | Print
Sep 11, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Hello, we are grateful you took the time to leave this positive review. It is pleasing to learn that our Service Team provided you with high-quality service and world-class customer care during the service on your Jeep Grand Cherokee. Please let us know if you have any further questions and thank you again for choosing Lithia Chrysler Jeep Dodge of Great Falls.

Helpful
August 29, 2023

Jordan is great to deal with in the service department. My truck needed a serious engine repair and they got me taken care. More

by Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Helpful
August 15, 2023

Great service. Friendly staff. Went out of way to provide answer to question. Shuttle service provided home & back which prevented a long wait for me. Awesome! More

by Ralph0808
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t use these services
Report | Print
Aug 17, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We are so pleased to have your positive five-star review. Thank you for your trust in our Service Team here at Lithia Chrysler Jeep Dodge of Great Falls to provide you with great service and go out of the way to answer your questions. It makes us proud our Shuttle service gave you a ride home and prevented you from a long wait, which is awesome. Should you need anything else, we are always here to help.

Helpful
August 15, 2023

Without an appointment, Gaylene got us in and out in a more than reasonable time. Gaylene is an extremely important person in the service department. She is five stars all around.!!! Extremely happy and p More

by Tabsfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaylene Clarke
Report | Print
Aug 16, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Hi, we are so excited to read that our Service Team was able to get you in without an appointment and also assisted you in a timely manner. It is great to know you extremely happy, and pleased working with our team at Lithia Chrysler Jeep Dodge of Great Falls. Thank you so much for taking the time to appreciate our team and leave us a 5 stars. Your business is valued, we look forward to working with you again in the future. Have a great day!

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