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Lithia Chrysler Dodge Jeep Ram of Pocatello

Pocatello, ID

4.7
248 Reviews
Call Dealership (208) 904-3369

633 Bullock St

Pocatello, ID

83202

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248 Reviews of Lithia Chrysler Dodge Jeep Ram of Pocatello

October 17, 2023

The sevice I recieved was first rate. The service tech went beyond the call of duty. More

by hodgsonjohn.leah
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know his name.
Report | Print
Oct 18, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Hi John! We're thrilled to hear that the service you received was first-rate and that the service tech went above and beyond the call of duty. Providing exceptional service is a top priority for us, and we're here to assist you with any future needs or questions you may have. Thank you for choosing us, and we look forward to serving you again!

Helpful
October 16, 2023

Maintenance side: you explain needs and procedures very well. You get help fast and everyone seems happy to see you when you come in the door. The waiting room is clean. Need some of that suger free creame More

by Thor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Reyes, Andy Tilson, James Gillard
Report | Print
Oct 17, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Thor, we're glad to know you had a positive experience with our maintenance team at Lithia Chrysler Dodge Jeep Ram of Pocatello. We appreciate your wonderful feedback and look forward to serving you again down the road.

Oct 20, 2023 -

Thor responded

Was at your dealership yesterday. 100,000 maintenance procedures on my 2018 Wrangler. I'm retired, a widower, and myself and my two dogs spend much of our time off roading the country, Canada, and Alaska. My Jeep is not abused but it goes where I tell it to. It's painted in mud, dust, and dog hair a lot. So I always ensure the schedule maintence is done at the dealer by the people who know my Jeep well. They know the history, They know it's severe duty schedule. They know their the only ones I let work on it. Phil takes care of everything.. Because of this the normally costly 100,000 mile procedure was $300.00 less. Things they didn't have to do because they were all ready done. Things they didn't have to do because the regular maintence precluded the otherwise expected wear. Their honest people. Five years and only tires, battery, and wippers for the Jeep. Regular maintence by knowledgeable people who care is the key, I buy my vehicles and fix them only at this dealership out of trust.

Oct 20, 2023 -

Thor responded

thorgunderson08@gmail.com You asked for it so here it is.

Oct 23, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Hi Thor, We're glad to know you had a positive experience with our maintenance team at Lithia Chrysler Dodge Jeep Ram of Pocatello. We appreciate your wonderful feedback and look forward to serving you again down the road.

Helpful
October 09, 2023

Work on my Ram 3500 was done very quickly and efficiently. I was able to get back on the road in short time. More

by kuhnhausen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Uhrig, James Gillard
Report | Print
Oct 10, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We're glad to know your Ram 3500 was serviced quickly and efficiently at Lithia Chrysler Dodge Jeep Ram of Pocatello, allowing you to get back on the road in no time. Thanks for sharing this positive review!

Helpful
October 07, 2023

Sales person was very professional. Found the car i wanted! Service is very helpful and fast! Quick but thorough More

by logan dayley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon brekker, cory schenk
Report | Print
Oct 09, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Logan, we're glad to know our team at Lithia Chrysler Dodge Jeep Ram of Pocatello was able to help you find the car you wanted! Thanks for your positive feedback about our service. We look forward to serving you again one day.

Helpful
October 07, 2023

Every time I to to Lithia for service wor they do a wonderful job, great customer service, and they make it easy. They are thorough. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember their name
Report | Print
Oct 07, 2023 -

Jeff responded

Good job

Oct 09, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Thanks so much for your positive feedback, Jeff! Our team is always happy to serve you. See you again next time.

Helpful
October 04, 2023

Friendly and prompt in getting my truck serviced. Will be back for sure. Great job!!!!!!! More

by hans2601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
Report | Print
Oct 05, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We always aim to provide friendly, prompt service. Thank you for noticing our efforts! We will see you again next time.

Helpful
October 02, 2023

They are very friendly and courteous good service but there service parts are extremely expensive More

by mjorgensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Romriell
Report | Print
Oct 03, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Hi there, We appreciate you taking the time to leave us with your feedback. We can assure you we strive to offer competitive pricing for our vehicles and services. Our team hopes to have the opportunity to serve you again one day.

Helpful
October 01, 2023

Lithia always is responsive, courteous and willing to help. Service seems to be busy abd takes a couple of weeks to get scheduled in though More

by Jhallsy31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who I dealt with
Report | Print
Oct 02, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Jhallsy31, we appreciate your feedback and patience with our busy service schedule at Lithia Chrysler Dodge Jeep Ram of Pocatello. We're always here to help!

Helpful
September 22, 2023

Always friendly and helpful. They want to know how they can help. Enjoy the free water. More

by gfroggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The person who schedules the services., Morgan Harris, James Gillard
Report | Print
Oct 04, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We always aim to provide helpful, friendly service. Thank you for your kind feedback! See you again next time.

Helpful
September 20, 2023

Tom is amazing! ! He deserves a huge raise for the level of compassion and customer service he provides. We took our vehicle in recently and he made sure the right re More

by annettemgough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Romriell
Report | Print
Sep 22, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We're happy to hear you received amazing service from Tom. Thank you for your review! Our team looks forward to serving you again one day.

Helpful
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