Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities
Kennewick, WA
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With trade in and financing, I was done in 30 minutes! Everyone was helpful and the facility was extremely clean. Will be buying my next truck here again Everyone was helpful and the facility was extremely clean. Will be buying my next truck here again More
I’ve dealt with them before. All went well. I was so thankful they could send a Tech to my Residence to perform the work. I was sure I could get My Challenger and Jeep to them without missing work. thankful they could send a Tech to my Residence to perform the work. I was sure I could get My Challenger and Jeep to them without missing work. Thank You Lithia More
This dealership is truly a very good one. The salesman are polite and to me seem very honest about the car you can finance and the car you can afford while getting you a good car as well. Iam very happy I are polite and to me seem very honest about the car you can finance and the car you can afford while getting you a good car as well. Iam very happy I came here and will definitely return in the future. Highly recommend. More
Great experience. Very helpful and accomodating. During this COVID outbreak, they were very nice to deal with and got things done quickly. My second vehicle bought here so far. We will be back in t During this COVID outbreak, they were very nice to deal with and got things done quickly. My second vehicle bought here so far. We will be back in the future. More
They told me they'd fix the rear defroster before I bought the truck but told me it was "cosmetic" and not covered after purchase. bought the truck but told me it was "cosmetic" and not covered after purchase. More
The customer service was perfect!Everyone was great!!!I The customer service was perfect! Everyone was great!!! I have sent multiple people their way!!! My initial contact was Patric he was excellent and The customer service was perfect! Everyone was great!!! I have sent multiple people their way!!! My initial contact was Patric he was excellent and was followed up with everyone at the dealership was excellent also!!! More
John did a great job getting my vehicle in and updating the system as required. I was text before, called when it was ready and text afterwards. Thank you for doing a great job as always. the system as required. I was text before, called when it was ready and text afterwards. Thank you for doing a great job as always. More
Great Experience We traveled around 300 miles to dealership. Most of the paper work was done over the phone and we negotiated a trade in value for our vehicle. When we We traveled around 300 miles to dealership. Most of the paper work was done over the phone and we negotiated a trade in value for our vehicle. When we arrived at the dealership everything went extremely well and we didn’t have to be there for a long drawn out time, (like most car buying experiences we’ve had). Everyone was so helpful and very professional. Thanks to Jay, Brian, and Jesus who made our trip very pleasant. Thanks guys More
New Truck Very clean and was following the set guide lines for the current conditions. there was no pressure to buy, was able to answer my questions, Patrick we Very clean and was following the set guide lines for the current conditions. there was no pressure to buy, was able to answer my questions, Patrick went out of his way to get everything that I asked. More
Drove truck 30 miles..now in the shop. Had 1 day...with Lithia 11 days for a sensor. Terrible customer service. Disgusted with Lithia! A sensor could be taken from another truck for sale if the part is not Lithia 11 days for a sensor. Terrible customer service. Disgusted with Lithia! A sensor could be taken from another truck for sale if the part is not available. Day 11...no call from Lithia to give me a status.@ More