Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities
Kennewick, WA
Filter Reviews by Keyword
By Type
Showing 622 reviews
Amazing job and can help you in english or spanish. Wouldn't mind looking and buying another car. Loved the experience of looking for a car. job and can help you in english or spanish. Wouldn't mind looking and buying another car. Loved the experience of looking for a car. More
Wonderful! I couldn’t be happier with the purchase of my Jeep and the help that I got looking for what I wanted. Thank you Willam Davis! I couldn’t be happier with the purchase of my Jeep and the help that I got looking for what I wanted. Thank you Willam Davis! More
Great salesman!! Jesus was very helpful with our first purchase from Lithia Dodge. So helpful that we bought 2 more cars from him!! He took the time to answer any que Jesus was very helpful with our first purchase from Lithia Dodge. So helpful that we bought 2 more cars from him!! He took the time to answer any questions we had, and even helped track down a specific car for me. He is definitely a car salesman you can trust!! More
Great dealership to buy from! I had a great experience with Ruben Espinoza! He helped me and my wife find exactly what we were looking for. He was thorough in the walk around and v I had a great experience with Ruben Espinoza! He helped me and my wife find exactly what we were looking for. He was thorough in the walk around and very informative with the financing and terms. We highly recommend them to our friends and family! Thank you Ruben! We already used the lifetime oil change and Don in service was awesome! More
Car sales Very nice and easy transaction, No Pressure. Will defiantly do bussiness with Lithia again when im in the market for a vehicle, Thank you to Ruben. Very nice and easy transaction, No Pressure. Will defiantly do bussiness with Lithia again when im in the market for a vehicle, Thank you to Ruben. More
Service and program tow package. Not done when installed. Appt on Saturday morning to change oil, and program tow package. Was told the service department needed to keep all day, they had 10 carry overs from Appt on Saturday morning to change oil, and program tow package. Was told the service department needed to keep all day, they had 10 carry overs from the previous day. I live in Prosser and was not going to stay at the dealership all day nor was I taking a rental home and then come back. Left very unhappy!!! Was called after about a half hour by service manager and he convinced me to bring it back and they would get right on it. It took about 1 and a half hours to complete. I was very unhappy and am not sure I will take the vehicle back to this dealership for service. Sales department much better. More
Kick xxx service Really fast and straight to the point! No xxxxxxxx and really great service! Definitely getting our next family car here, great delearship and great p Really fast and straight to the point! No xxxxxxxx and really great service! Definitely getting our next family car here, great delearship and great people! More
Great experience I have always dreaded car shopping because of the pressure from sales people and finding the best deal. Also, the fear of buying a lemon, which that h I have always dreaded car shopping because of the pressure from sales people and finding the best deal. Also, the fear of buying a lemon, which that has happened to me in the past. Lithia changed that for me completely. We had stopped in a couple of times looking for a specific vehicle and they didn’t have it, but they were in the process of trying to locate one for us. When they received the car I wanted we were called in and in a matter of a few hours the car was ours. More
It was Great Wonderful experience! Staff was really friendly and easy to work with. Service was fast and efficient. Great place to buy a car. Ive bought my last 3 Wonderful experience! Staff was really friendly and easy to work with. Service was fast and efficient. Great place to buy a car. Ive bought my last 3 cars at Lithia CJD. More
Oil change I always am glad to come to this dealership for servicing needs. The lady service adviser always treat me first class and is extremely respectful and I always am glad to come to this dealership for servicing needs. The lady service adviser always treat me first class and is extremely respectful and competent. If anyone should get a sizeable raise and promotion she should. More