Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Just plain amazing! My husband and I came in last Saturday night, about an hour and a half before closing. The car that we had looked at online was already gone, but Tim My husband and I came in last Saturday night, about an hour and a half before closing. The car that we had looked at online was already gone, but Tim quickly found us an identical one, in a different color. Our test drive went great, and he told us about all of the features that the Jeep had. He also was very personable, and really easy to just have a conversation with. When we got back to the dealership, Fred took a look at our trade and and quickly had a trade in value for us. It was much higher than other dealerships have offered, and quite frankly it was more than we expected. Both Tim and Fred were very candid about the entire process. It only took about five minutes to get a deal penciled, and it was well within our planned budget as well. When we were in finance, Jessica was very kind, even though we were keeping her past closing time. The paper work was easy and very fast compared to other buying exerpeinces elsewhere. There was no pressure to add on any additional warranties or service plans. Once we finished finance, both Fred and Tim helped us get our things moved from our old car to our new one. Honestly, the best car buying experience we have ever had! (And my husband used to seek cars) I? would highly recommend Lithia to anyone looking at purchasing a new or used vehicle! We felt no pressure to buy, and both Tim and Fred were AMAZING! My husband is already planning our next purchase from them! More

Helpful Salesman! The salesman I dealt with, Ruben, made sure each of my concerns were taken care of. He listened to my past problems and assured my purchase to be safe The salesman I dealt with, Ruben, made sure each of my concerns were taken care of. He listened to my past problems and assured my purchase to be safe. I have referred many people and they agree he is the one to go to! More

Excellent Car Dealership Went in for a vehicle to accomodate my groqing family. Found the perfect fit thanks to Ruben Espinoza. The process was quick and easy, and we have fre Went in for a vehicle to accomodate my groqing family. Found the perfect fit thanks to Ruben Espinoza. The process was quick and easy, and we have free oil changes for life! More

It was a smooth and easy process Lithia of the Tri Cities has been wonderful to work with. The staff is knowlegable and friendly. William Davis provided excellent customer service. I Lithia of the Tri Cities has been wonderful to work with. The staff is knowlegable and friendly. William Davis provided excellent customer service. I will definitely continue doing bussiness and be taken care of by Lithia Tri Cities. More

Fantastic experience! Donny, you’re a great salesman. Helped me find just what I was looking for, plenty of product knowledge (which is actually rare), not pushy at all a Donny, you’re a great salesman. Helped me find just what I was looking for, plenty of product knowledge (which is actually rare), not pushy at all and fair with pricing right away therefore saving me time by not dragging the process out. Great dealership overall. Eleven days after I bought my truck I brought my girlfriend to Donny and she bought a car too. More

Very happy customer I am very happy with my experience and my purchase!!!! Salesman was very knowledgeable and awesome to work with. I would highly recommend anyone to se I am very happy with my experience and my purchase!!!! Salesman was very knowledgeable and awesome to work with. I would highly recommend anyone to see Ruben at Lithia. He made the process so fun and answered all my questions. I got to work with Chris and Jessica in finance. The process was quick and thorough. They were so friendly and fun. The entire team was excellent! More

Easiest purchase I've had in years Loved that Donny knew what he was doing and I didn't feel pressured at all. We found what we wanted and it was a very smooth deal! Loved that Donny knew what he was doing and I didn't feel pressured at all. We found what we wanted and it was a very smooth deal! More

Buying a car at Lithia from Jesus Rivera Our experience buying a car from Jesus Rivera at Lithia was excellent, he was very knowledgeable & friendly. Jesus got us the best price for our trade Our experience buying a car from Jesus Rivera at Lithia was excellent, he was very knowledgeable & friendly. Jesus got us the best price for our trade in & helped us find the car we wanted. More

Outstanding value and service This is a wonderful dealership. The have high quality used cars that are very reasonably priced. In other words, they are high value. Their sales staf This is a wonderful dealership. The have high quality used cars that are very reasonably priced. In other words, they are high value. Their sales staff (I worked with William Davis) are knowledgeable and courteous and really listen to what you want and need. Their back office business staff (I worked with Jessica Perkins) are exceptionally fast and thorough. This was the best car buying experience I have ever had. More

Amazing At first it was hard to believe, that I had bad credit and Lithia helped make my dreams come true. The car of my dreams is now in my driveway, and Jes At first it was hard to believe, that I had bad credit and Lithia helped make my dreams come true. The car of my dreams is now in my driveway, and Jesus Rivera helped me out until I was the proud owner of an SRT8. I want to thank you for everything you did I really do appreciate it. If anyone ask me where to go I’m going to say Lithia in Kennewick is the place to go More