I had purchased my car here in 2009, so for any repairs, I wanted to go back to the dealership, even though it is 2.5 hours from my home. When explaining my issues with the car, they asked if I had done my 60,000 mile service at another facility. No, I had not. Then they gave me 3 very expensive options to choose from for the 60,000 mile service. #1 was $827.67. #2 was $1,062.08 for the same things as #1 plus one additional item to perform Fuel Injection/Air Induction System Clean-Up Service. #3 was $1,443.78 with the same things as #2 plus Perform Crankcase Engine Oil Cleaning Service, Coolant Fluid Exchange Service, and Power Steering Fluid Exchange Service. Then each additional item of service that you needed them to review was an additional $165.00 per item. Ridiculous. My review of the service adviser, Zack Sheets, is excellent. He was very professional and returned my calls after hours. He is also coordinating ordering parts to coincide with an appointment in the future. He was very polite in explaining everything to me, even when I expressed my frustration with the cost of their services. I had also spoken to Sarah Hampton several times on the phone, and she listened to what I said, and was also very polite and courteous and helpful. Their courtesy car driver, Steven, was also on point, polite, courteous, and got us safely back and forth to our hotel while we waited for our car to be repaired. The problems for which I brought the car in for, were addressed in the 60,000 mile service plan which I opted for #3. All the problems were addressed and the car seemed to be running better than before I took it in. I will be returning for other fixes of wheel bearings and new tires when the parts arrive.