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Lithia Chrysler Jeep Dodge Ram of Grants Pass

Grants Pass, OR

Overview
Reviews
4.3
81 Reviews
Call Dealership (541) 291-9880

1421 NE 6th St

Grants Pass, OR

97526

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Showing 81 reviews

November 06, 2025

Alex in service, was polite, courteous and knowledgable. They got me in right away & did a good job. More

by David
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Nov 07, 2025 -

Lithia Chrysler Jeep Dodge Ram of Grants Pass responded

David, thank you for sharing your experience with Alex and our team! We appreciate you choosing Lithia's Grants Pass Auto Center and we hope to see you again down the road!

November 05, 2025

Very professional knowledgeable and our salesman was great. Will definitely go back if we are ever looking for another Truck. More

by ltcaster99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Laible
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Nov 05, 2025 -

Lithia Chrysler Jeep Dodge Ram of Grants Pass responded

Thank you for choosing Lithia's Grants Pass Auto Center and for sharing your review! It is great to hear that you experienced no less that our professional and knowledgeable team. Congratulations on your truck and we look forward to seeing you back for your next one. Until next time, safe travels!

November 03, 2025

Nice dealership,all the service techs are friendly and knowledgeable. They are very helpful and easy to understand. The waiting area is comfortable and the snacks are a plus More

by tabmonte1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
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Nov 03, 2025 -

Lithia Chrysler Jeep Dodge Ram of Grants Pass responded

Thank you for the 5-star review! We're happy to hear you felt comfortable in our waiting area and well taken care of by our team. We hope to see you again at Lithia's Grants Pass Auto Center!

November 03, 2025

Fred is always so helpful and friendly. He listens to my needs and is always kind. I enjoy every encounter with him! More

by Shaunasbaby_banana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
Report | Print
Nov 03, 2025 -

Lithia Chrysler Jeep Dodge Ram of Grants Pass responded

Thank you for sharing your five-star review of Fred! Your feedback means the world to us, and we’ll be sure to pass along your kind words. Thank you from everyone at Lithia's Grants Pass Auto Center, we look forward to seeing you again!

November 01, 2025

They were able to research the recalls but it looks like maybe my car did not have any More

by Ckkeith74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Riter, Wes Fauver, Daren Bonner, Shane Roberts
Report | Print
Nov 03, 2025 -

Lithia Chrysler Jeep Dodge Ram of Grants Pass responded

Keith, thank you for taking the time to leave a review! Our team is happy that we were able to research the recalls for you and determine that your vehicle was all set to go. We are always here to help and we look forward to seeing you down the road!

November 01, 2025

A simple oil change takes forever. It's the same every time. Informing clients of service time is a must. If things don't improve, I cant see how you'll be able to retain your custom More

by pecorajs
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember name.
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Nov 03, 2025 -

Lithia Chrysler Jeep Dodge Ram of Grants Pass responded

Thank you for taking the time to leave a review. While we are happy that our team got you back on the road safely we apologize for the delay. Your feedback regarding wait times is important to us, and we will utilize it to improve moving forward. We hope to serve you more efficiently next time. Safe travels! - The Grants Pass Auto Center Team

November 01, 2025

Whenever I’ve come into the service dept for an oil change, I’ve always been greeted and treated so nicely. I’ve never felt pressured. Their guest waiting area is very nice too. More

by lilisa8806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
Report | Print
Nov 03, 2025 -

Lithia Chrysler Jeep Dodge Ram of Grants Pass responded

Thank you for your positive feedback! We're pleased to hear you've consistently had a great experience at Lithia's Grants Pass Auto Center. We look forward to welcoming you back soon! Safe travels!

October 30, 2025

Had to get my oil changed, staff was friendly and I was out in decent time More

by unico694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Fauver
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Oct 30, 2025 -

Lithia Chrysler Jeep Dodge Ram of Grants Pass responded

Thank you for taking the time to leave a review! It is great to hear that you were greeted by our friendly staff and that we could get you back on the road in no time. We look forward to seeing you again down the road here at Lithia Grants Pass Auto Center!

October 29, 2025

Not enough customer parking places! Too much vehicle inventory new and used near the service and office areas. More

by uselmangraphics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex (service) , Mark & Ken (parts) & Paul (tech)
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Oct 29, 2025 -

Lithia Chrysler Jeep Dodge Ram of Grants Pass responded

Thank you for taking the time to leave a review. We apologize for any inconvenience you faced due to parking and our showcased inventory. Our team is happy however that we were able to provide an experience that deserved 5-stars. Thank you, from all of us at Lithia's Grants Pass Auto Center and please do not hesitate to reach out if you have any further questions or concerns!

October 27, 2025

Listened, addressed issue. Great personal service and follow up! Staff very responsive. Received follow up call. Will be goi g back! More

by Raz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Oct 27, 2025 -

Lithia Chrysler Jeep Dodge Ram of Grants Pass responded

Thank you for your feedback, Raz! We're so pleased to hear you had a great experience with our team. See you next time at Lithia's Grants Pass Auto Center!

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