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Lithia Chrysler Jeep Dodge Ram of Wasilla

Wasilla, AK

4.5
379 Reviews

2891 E Sun Mountain Ave.

Wasilla, AK

99654

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Showing 379 reviews

February 21, 2023

All the employees I worked with were very friendly and courteous. We were offered coffee and water to drink and throughout the negotiating process we never felt pressured to buy. They had the truck I want More

by Steve Frati
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Baskett, Mitch Gaffen
Feb 21, 2023 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

We are thrilled to see you had a great vehicle-buying experience with us at Lithia Chrysler Jeep Dodge of Wasilla, Steve. It is wonderful to know our Sales Team made this a friendly and pressure-free experience. We are glad you got the truck you wanted for an agreeable price, congratulations on your purchase! Thank you for your kind review, we welcome you back anytime.

February 18, 2023

Friendly staff, very inviting and comfortable atmosphere. There was no pressure to buy, very accommodating. Ran into some delays but offered comfortable seating area and water to relax. More

by rynob90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Trudell
Feb 18, 2023 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Hello, we are excited to see you have found the atmosphere of Lithia Chrysler Jeep Dodge of Wasilla to be inviting and comfortable and that you have had a five-star experience with us. It is great to know this was a friendly, pressure-free time for you and that you were able to relax while waiting on some delays. We truly value your business and feedback and would be honored to assist you again.

February 01, 2023

The sales staff paid attention and were patient with me. I bought a showroom truck and treated me like a king! More

by Sschaefer98@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Dallas
Feb 01, 2023 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Congratulations on your new truck! We are elated to see that our Lithia Chrysler Jeep Dodge of Wasilla Sales Team provided you with an attentive purchasing experience. We await your next visit.

January 24, 2023

Helpful staff that was not pushy and friendly. My situation was a bit more difficult but we worked out a scenario that got the perfect truck for my company. Good job! More

by Jerrid.hixon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Baretto
Jan 24, 2023 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Thank you for taking the time to leave this excellent 5- star review and rating. It was our pleasure to provide a top-notch Lithia Chrysler Jeep Dodge of Wasilla experience. We hope you will come to visit us again in the future. Our Sales team will be happy to serve you again at any time. It was our pleasure to find you the perfect Truck for your business needs. Please let us know if you need further assistance, and one of our qualified staff members will reach out to you. Have an excellent rest of your day.

January 21, 2023

It was a great experience with Matt Baskett and the finance office. They made purchasing a truck effortless. More

by Ernie Peck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Baskett, Timothy Grisso, James Richardson
Jan 22, 2023 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

We are very happy to learn that your buying process was effortless, and we thank you for your choice to visit us here at Lithia Chrysler Jeep Dodge of Wasilla Ernie.

January 21, 2023

Wonderful experience. Nistor Katkus was so helpful and friendly and very informative. Timothy in financing answered all of our questions and made the process easy to under More

by jbillings
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nistor Katkus—-5 stars!
Jan 22, 2023 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Thank you for taking the time to leave a five-star rating and review for Lithia Chrysler Jeep Dodge of Wasilla. We are thrilled that we were able to deliver a memorable experience that exceeded your expectations. Thanks for your support and your business. We hope that we can be the future home of all your vehicle needs. If you need assistance, do not hesitate to reach out. Have a wonderful day!

January 20, 2023

Nistor Katkus was absolutely wonderful during our buying of a new vehicle. I would recommend his helping anyone in purchasing a vehicle. More

by jbillings
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nistor Katkus absolutely fantastic!
Jan 21, 2023 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Congratulations on the purchase of your new vehicle! Thank you for giving our dealership this wonderful 5-star review. We always strive to provide top-quality service to every guest, and we are pleased to know you had an amazing experience working with our Sales Team here at Lithia Chrysler Jeep Dodge of Wasilla. Thank you for your recommendation, and we hope you continue to visit us for all your future automotive needs.

January 19, 2023

We had been looking for the right vehicle for over a year. They worked really hard to find what we were looking for and ensure we were the first to check the vehicle out once it hit the lot. The financi More

by Amber.fullmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
Jan 20, 2023 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Hi Amber, thank you for taking the time to leave a positive rating and review for us at Lithia Chrysler Jeep Dodge of Wasilla. We're happy our Sales Team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

January 19, 2023

Was never contacted back to let me know if truck was available or if they were willing to ship which was my initial question. More

by Wish4svts
Recommend Dealer
No
Employees Worked With
Not sure
Jan 20, 2023 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Hello, I appreciate you taking the time to share your feedback regarding your recent experience with our Sales Team here at Lithia Chrysler Jeep Dodge of Wasilla and would like the opportunity to discuss the level of communication you received when calling to inquire about a vehicle. Can you please reach out to me at your convenience? I look forward to hearing from you. Travis Schnebly General Sales Manager Lithia CDJR of Wasilla 907-631-7000

January 10, 2023

As usual my experience with my service advisor Joe Grubb was excellent. I took my Ram 2500 in on December 22nd for a airbag recall. Unfortunately the tech who worked on my truck damaged the headliner. I More

by dtlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Grubb
Jan 11, 2023 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

We appreciate your positive review and feedback. Reviews like yours make our dealership better. Thank you for trusting our Service Team with your RAM 2500 and we hope you continue to choose Lithia Chrysler Jeep Dodge of Wasilla for your automotive needs. Should you need anything else, please feel free to reach out.

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