Lithia Chrysler Jeep Dodge of Medford - Service Center

Jeep warranty Trevis is always awesome to work with. He does a great job get the jeep done fast and always keeps us updated on what is happening. Trevis is always awesome to work with. He does a great job get the jeep done fast and always keeps us updated on what is happening. More

Oil change It was time to change the oil, Greg had me written up and on my way quickly, the car also had 2 software updates that I was unaware of, they changed t It was time to change the oil, Greg had me written up and on my way quickly, the car also had 2 software updates that I was unaware of, they changed the oil and had the updates quick, fast and I was on my way. Thank you Lithia Chrysler Jeep Dodge of Medford More

GREAT AS USUAL TRAVIS WAS ABLE TO GET ME IN AND OUT IT GREAT TIME. THIS HAS BEEN A RECURRING PROBLEM AND HE ALWAYS HAS BEEN VERY GOOD TO WORH WITH. AS USUAL TRAVIS WAS ABLE TO GET ME IN AND OUT IT GREAT TIME. THIS HAS BEEN A RECURRING PROBLEM AND HE ALWAYS HAS BEEN VERY GOOD TO WORH WITH. More

service Technicians were pleasant and proffessional and my car was done in 2 hours. and I also like that they have Sunday hours service has always been fas Technicians were pleasant and proffessional and my car was done in 2 hours. and I also like that they have Sunday hours service has always been fast and courteus More

SERVICE WAS AWESOME!!!!!!!!!! Trevis is awesome, great service team, they always get my truck done in a timely manner and never hit me with surprises, always very friendly... Trevis is awesome, great service team, they always get my truck done in a timely manner and never hit me with surprises, always very friendly... More

Worst dealership in the valley This is my review Worst dealership in the valley!! The service department is HORRIBLE!!! Terrible customer service!!! I walked into the service depart This is my review Worst dealership in the valley!! The service department is HORRIBLE!!! Terrible customer service!!! I walked into the service department, not one employee said anything to me. I had to walk up to an employee to ask for the person I needed to speak to, only to be “pointed” in their direction. The employee said nothing. I was told I would receive a call as to what was wrong with my car and when it would be ready for pick up. I never received a call. When trying to call the service department, I was transferred to the wrong department and placed on hold several times, just to be told my car won’t be ready until Monday. I then was placed on hold a few more times for a manager to tell me if I can or cannot get a rental car. Only to be told I will be charged for the rental, if the issues with my car isn’t “Chrysler’s fault”. After speaking with the manager, I was still told I would have to pay for the rental. I left in tears. Absolutely HORRIBLE experience!!!! More

Took 2 days instead of a week! As this is the only Dodge dealership in our town, I have used them alot during my ownership of my vehicle. I have usually had good experience with ser As this is the only Dodge dealership in our town, I have used them alot during my ownership of my vehicle. I have usually had good experience with service, but have only used it for oil changes in the past. This time my Durango died and would not start. I had it towed to the dealership. Later that day I spoke with Clayton, Srv Mng, and he assured me he would do everything he could to get my car taken care of as soon as possible. The next day I spoke with Jason, Srv Adv, and he called me back before the end of the day, to let me know that my car was done. We had a small hiccup the next morning when my car wouldn't start. But Shane, Srv Tech, stepped in and immediately took care of the issue and my car was ready to go within a few hours (there were some tests he ran to be sure he had fixed the issue). All and all, a great experience and great service. Everyone was very helpful. I truly appreciated getting my car back so quickly. Thank you!! More

Quick - Efficient Quick and Efficient Service when having my tires removed and my new tires put on. No issues...good communication...Warm environment...will be back fo Quick and Efficient Service when having my tires removed and my new tires put on. No issues...good communication...Warm environment...will be back for more service More

Analysis of service I continue to find my service manager Travis, at Lithia Jeep, to be a total, positive experience. His knowledge is immense and he is patient and th I continue to find my service manager Travis, at Lithia Jeep, to be a total, positive experience. His knowledge is immense and he is patient and thorough in explaining any questions I may have. He is always very pleasant and approachable. I have recommended him to many of my friends and will continue to do so. More

The T-Team is all you need Travis Wolf has helped get me in to two of my vehicles, Travis Burns has kept them going. They are both very knowledgeable and fair. These are the go Travis Wolf has helped get me in to two of my vehicles, Travis Burns has kept them going. They are both very knowledgeable and fair. These are the go to guys. The T-Team gets you in your vehicle and keeps it running... More