Lithia Chrysler Jeep Dodge of Medford - Service Center
Medford, OR
233 Reviews of Lithia Chrysler Jeep Dodge of Medford - Service Center
The Medford Lithia Superstore is the "GO TO STORE" This Superstore has a great long term personnel core base in service, parts and sales. Dan Blair in sales is exceptional as well as Trevis as the lea This Superstore has a great long term personnel core base in service, parts and sales. Dan Blair in sales is exceptional as well as Trevis as the lead service advisor. My go to techs are TJ and Warren for all my service that I do not have time to do. I own Automotive Specialties in Gold Hill, OR and have been in the automotive, marine and RV service and parts business for almost 50 years. More
Really great service I had a lot of work done to my new Jeep and Trevis was extremely helpful. The work was done in great time, with constant updates and for a price well I had a lot of work done to my new Jeep and Trevis was extremely helpful. The work was done in great time, with constant updates and for a price well below what I expected. Thanks so much. More
Outstanding Service on Sprinter Airbag Recall My Itasca Navion RV is built on a Dodge-branded 3500 Sprinter chassis, which was included in the recent airbag recall. I live all the way up in Belli My Itasca Navion RV is built on a Dodge-branded 3500 Sprinter chassis, which was included in the recent airbag recall. I live all the way up in Bellingham, Washington, but the local Dodge dealer is awful, in every way. Lithia Chrysler Jeep Dodge has an excellent reputation amongst the owners of this make and model of RVs when it comes to service, so I decided the trip was worth it, as numerous other owners complained of how the recall work was botched by other Dodge dealers. This dealership was excellent from the time I first called, until I drove away with the work completed. I was assigned to service advisor Hayden Connor. He scheduled my appointment, made sure the proper parts were in when I arrived, and was professional, friendly, attentive and reassuring. Other Sprinter owners on the RV chat group have complained that the work took 2 or 3 trips to a dealership, but my work was done within the promised 6 hours. A pleasant shuttle driver provided prompt transportation to and from my mother's house where I visited until the work was completed. This kind of excellent service is rare, and was well worth the 20 hours of driving from Bellingham to Medford and back. Highly recommended. More
Best in Medford Fast, reliable service every time at Lithia Jeep Medford. Wait time was clearly communicated and services provided and need were trustworthy. would re Fast, reliable service every time at Lithia Jeep Medford. Wait time was clearly communicated and services provided and need were trustworthy. would recommend Oil change at this location to everyone I know. More
Dave Had great follow up after the sale I wasn't looking for a car but Dave show me the bullpen and I bought a used car from my son He is a very laid-back guy and if I decide to buy a ne I wasn't looking for a car but Dave show me the bullpen and I bought a used car from my son He is a very laid-back guy and if I decide to buy a new car I will probably talk to him . More
Change of mind. Time to start process for new dodge diesel and have recently been looking at this dealership. Drove approximately 130 miles for each trip and have sho Time to start process for new dodge diesel and have recently been looking at this dealership. Drove approximately 130 miles for each trip and have shopped twice and welcomed with great sales agents. One more trip of our 130 mile drive, idler pulley broke as we were arriving to Medford. Drove directly to Lethia service department only to be told they could not get to the repair for 10days. Drove two blocks to small independent repair service that was more than happy to help us get back on our way home. They ordered part that was delivered about ten minutes later and had us done and able to make the 130 return. I would hesitate replaceing my Dogde disel with a dealer that is unable to possible repair if a situation like this happens again. More
Oil Change Got the oil changed on my Ram 3500. There were no issues. Not that way in the past. The service personnel actually did what I asked. Great job. Thanks Got the oil changed on my Ram 3500. There were no issues. Not that way in the past. The service personnel actually did what I asked. Great job. Thanks More
Great service Trevis always helps me get my truck in for service when I need it. Trevis has been my go to contact for service and repairs on all of our trucks and p Trevis always helps me get my truck in for service when I need it. Trevis has been my go to contact for service and repairs on all of our trucks and provides excellent customer service every time. More
Awesome Greg jankey is a very pleasant, knowledgeable, and professional person to work with. I would recommend him and all services personnel to friends and f Greg jankey is a very pleasant, knowledgeable, and professional person to work with. I would recommend him and all services personnel to friends and family for any service work. More
Stress Free Service Greg Janky understood my service needs and handled it perfectly. The waiting area is very comfortable. Always a good experience having my Chrysler se Greg Janky understood my service needs and handled it perfectly. The waiting area is very comfortable. Always a good experience having my Chrysler serviced at Lithia. Also special thanks to Ryan Adams/inspection technician. More