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Lithia Chrysler Jeep Dodge of Medford - Service Center

Medford, OR

4.0
234 Reviews

234 Reviews of Lithia Chrysler Jeep Dodge of Medford - Service Center

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July 12, 2023

Lori Weathers was wonderful to work with. She went out of her way to get done what I needed. She was very pleasant and a fresh addition to your service department. I hope she continues to be More

by Gene Christie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Weathers
Jul 12, 2023 -

Lithia Chrysler Jeep Dodge of Medford responded

Thank you as well, Gene! Your business and kind words for our team member, Lori, are appreciated more than you know. Looking ahead, we hope to have you back at Lithia CJD of medford for any future service needs.

Jul 12, 2023 -

Gene Christie responded

Customer service is the key to successful business customer relations. If I ever need another vehicle you will be my first choice

November 04, 2022

My experience was great. My vehicle was repaired on time and my service consultant Trevis kept me updated throughout the process. More

by rmcarlson14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevis Burns
Nov 04, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hello, thank you for bringing your vehicle to Lithia CJD of Medford for service. Trevis, and the rest of our team, is happy to have been prompt and communicative. Please feel free to reach out should any future automotive needs arise.

October 25, 2022

My service was quick and welldone. Bricetyn was professional and explained everything completed on my car. Everything was checked from tire pressure to wiper blades. Thank you!! More

by Lorim92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bricetyn
Oct 26, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hi, Thank you for the review! We are glad you had a professional time working with us! We hope to see you again soon!

October 20, 2022

Just another example of how broken our system is now, worst service I have ever experienced anywhere, my fault, after the worst sales department experience I went back. More

by stevent511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
Oct 26, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hello Steven, Thank you for sharing your experience. I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the number provided below. 541-858-3269 Justin Godley General Sales Manager

August 29, 2022

Travis goes over and beyond to help with your vehicle needs. Give that man a raise. More

by Dhosc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevis Burns
Aug 31, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

We are happy to see Travis goes above and beyond to ensure your vehicle receives excellent service. We hope to have you back at Lithia CJD of Medford again soon!

May 27, 2022

Trevis is GREAT! ! He knows what he is doing and gets it done. He is the main reason I own a Dodge truck and a jeep. The vehicles are also great. More

by JOHNLEFLER51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevis Burns
May 31, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hi John, Thank you for your 5-star praise! It is a pleasure to know that you have established a great working relationship with Trevis and recommend us without reservation.

May 31, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hi John, Thank you for your 5-star praise! It is a pleasure to know that you have established a great working relationship with Trevis and recommend us without reservation.

February 01, 2022

Service center was fast and easy guys to work with. Very helpful as well. Will definitely be going back. More

by 24eightconcreteconstruction
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Janky
Feb 04, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Thank you for these kind comments following your recent service visit. We are happy to know you found our team easy to work with and look forward to having you back for future maintenance.

September 09, 2021

I brought my Jeep in for service yesterday morning at 7:00am Greg was courteous, professional and gave me recommendations. Done by 8:am. Thanks More

by johnwarrenmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Janky
May 13, 2021

Terrible. I tried for weeks to schedule a service appointment. Never talked to anyone. Even my voice mail to the manager cut off early. Worst ever. More

by lmhogan57
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mark dugan
May 17, 2021 -

Lithia Chrysler Jeep Dodge of Medford responded

Hello, I’m sorry to learn of the level of communication you have received while trying to schedule a service appointment. At your next convenience, please reach out to me directly and I would be happy to assist you. 541-776-6490 Marc Dielman Service Manager

April 09, 2021

Service writer Greg is good to work with, good communication, able to go over the work needed with the technician, work completed as promised. Good job 👏 More

by Schnyde50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Janky
Apr 13, 2021 -

Lithia Chrysler Jeep Dodge of Medford responded

Hello, thank you for taking the time to share your recent experience with our service department! Our team is pleased to know Greg provided you with a good communication and that your vehicle was repaired promptly and correctly! Please don't hesitate to reach out to the Lithia CJD of Medford team for any future needs, we are happy to help!

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