Lithia Chrysler Jeep Dodge of Medford - Service Center

We trusted the service department to fix our car and it ended up in worst shape then when we first brought it in. The touchscreen radio and GPS was broken while in there hands and they said it was “a coinc ended up in worst shape then when we first brought it in. The touchscreen radio and GPS was broken while in there hands and they said it was “a coincidence” and took no responsibility. It was a $20,000 car we bought only three months ago. We paid them hundreds of dollars and didn’t even receive a refund for the poor service we received. We eventually had to trade in the car because it was a lost cause and lost thousands of dollars. More

Great customer service! We've experienced great customer service with the Lithia Service Department, especially with Hayden Conner. Hayden listens to our concerns and helps We've experienced great customer service with the Lithia Service Department, especially with Hayden Conner. Hayden listens to our concerns and helps us from the time we walk in until our car is ready! Very pleased! More

Another great service department experience The title of the review says it all ! The amazing customer care in the service (thank you, Trevis) department here will keep us buying Jeeps and Dodge The title of the review says it all ! The amazing customer care in the service (thank you, Trevis) department here will keep us buying Jeeps and Dodges!!! More

Best service writer and shop experience yet. My service writer provided exceptional customer service and the mechanic assigned to work on my truck did an excellent job and I they finished the wor My service writer provided exceptional customer service and the mechanic assigned to work on my truck did an excellent job and I they finished the work on time. More

Friendly staff and the store is pleasantly clean. Can't remember the name of the service guy that helped me..but he actually seemed very happy to be at work and he didn't try to just push me away when I ha remember the name of the service guy that helped me..but he actually seemed very happy to be at work and he didn't try to just push me away when I had other questions. More

Everyone was very pleasant and ready to serve your every need. Went in for my 3 month oil change, took about an hour and they called me when it was ready, it's nice that I can leave my car there and be able need. Went in for my 3 month oil change, took about an hour and they called me when it was ready, it's nice that I can leave my car there and be able to get my other things done. And trust that my car will be taken care of. More

Best service ever. Definitely the best time for an oil Best service ever. Definitely the best time for an oil change and routine inspection. Short and thorough but friendly interaction when job was comple Best service ever. Definitely the best time for an oil change and routine inspection. Short and thorough but friendly interaction when job was complete. A big thank you to Jacob. More

recall Replaced tail gate recall fast and easy. Very nice and pleasant. Thanks for taking care of me so fast. hope you keep up the good work. Replaced tail gate recall fast and easy. Very nice and pleasant. Thanks for taking care of me so fast. hope you keep up the good work. More

Phillip Houghton provided excellent service. Always able to help and quick. Professional, courteous and responsible. Waiting area was clean and well stocked. A pleasure to work with to help and quick. Professional, courteous and responsible. Waiting area was clean and well stocked. A pleasure to work with More

Always a pleasure working with Trevis. he’s always there, and I appreciate that very much. He always looks to see if there are any recalls, even letting me know about them before I get a notification there, and I appreciate that very much. He always looks to see if there are any recalls, even letting me know about them before I get a notification in the mail. Very professional. More