Lithia Chrysler Jeep Dodge of Medford - Service Center

Ram 1500 Service Did the service on my 2016 Ram and repaired my Windshield washer. Phillip greeted me as I entered the building and went straight to my Ram and checked Did the service on my 2016 Ram and repaired my Windshield washer. Phillip greeted me as I entered the building and went straight to my Ram and checked me in. He called a few hours later to say the service and updates were completed. He gave me an estimate to repair the windshield washer and called back within 30 minutes to tell me my Ram was "Good to Go". More

Going beyond what is expected I took my truck in to have some factory recall work done. It was done on time. I had forgot to lock the tool box and my truck was there overnight, I I took my truck in to have some factory recall work done. It was done on time. I had forgot to lock the tool box and my truck was there overnight, I called Trevor Burns and he went out and locked the box for me. He has always gone the "extra mile" for me when I bring my truck in for service. More

Oil change Always friendly upon arrival. Jesse is very prompt to help me. Quick and efficient. I was also informed of a new recall right away and was offered to Always friendly upon arrival. Jesse is very prompt to help me. Quick and efficient. I was also informed of a new recall right away and was offered to have it replaced right then. More

Always Great Service from Lythia We are always greeted warmly when bringing our vehicle in for service. We never need to worry whether the job is done right or that they miss somethi We are always greeted warmly when bringing our vehicle in for service. We never need to worry whether the job is done right or that they miss something. Its always done just right. Greg Janky is who I dealt with yesterday. He is always very friendly. I will never have service provided by any other business and will always purchase vehicles from Lithia. The list below regarding the people we deal with has an error. It says Don Blair instead of Dan Blair. He is a great guy and that is the only person we purchase from. I would name more in service, but I don't recall their names. More

Awesome quick and friendly Fast and friendly service! Was very happy with the quick turn around on my oil change. Greg was awesome to interact with, even if he's a cowboys fan � Fast and friendly service! Was very happy with the quick turn around on my oil change. Greg was awesome to interact with, even if he's a cowboys fan 😂 More

Outstanding The service work was done in a timely manner. The vehicle was checked over thourouly and in a professional way. The serviceman was kind a respectful The service work was done in a timely manner. The vehicle was checked over thourouly and in a professional way. The serviceman was kind a respectful person enjoyed what he was doing. Thank you for your service. I believe his name was Carl. I don't see his name below. More

consideration for urgent/critical situation My new Jeep stranded me in an intersection in Ashland, Oregon requiring an immediate tow. After arrival to Lithia, Jason responded to correct the prob My new Jeep stranded me in an intersection in Ashland, Oregon requiring an immediate tow. After arrival to Lithia, Jason responded to correct the problem hoping to get me back on the road. He and Steve, the service technician did everything to get me back on the road. I appreciated their determination and professionalism to get the situation resolved. Thank you! Bob Griffin More

Jayson is Very Good Appreciate Jayson's help and explaining to me my warranty coverage. He is Great! He is professional and courteous. My wife felt taken care of and that Appreciate Jayson's help and explaining to me my warranty coverage. He is Great! He is professional and courteous. My wife felt taken care of and that makes me happy! More

Odd Battery Problem Les Schwab claimed I had an alternator problem. Trevis knew it was not the alternator. Trevis found the problem & got me on the road again! Thanks Les Schwab claimed I had an alternator problem. Trevis knew it was not the alternator. Trevis found the problem & got me on the road again! Thanks More

Part Recall Very professional, courteous and friendly. I was told it would be an hour. Then next time I checked it would be 20-30 minutes. It was done 5 minutes l Very professional, courteous and friendly. I was told it would be an hour. Then next time I checked it would be 20-30 minutes. It was done 5 minutes later. That was awesome since I had to get back to work More