Lithia Chrysler Jeep Dodge of Missoula
Missoula, MT
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1,142 Reviews of Lithia Chrysler Jeep Dodge of Missoula
The dealership was wonderful in keeping me updated on the build of my 2026 Grand Cherokee Summit. From January when the order was placed to May when I picked up the vehicle it was a seamless transaction. build of my 2026 Grand Cherokee Summit. From January when the order was placed to May when I picked up the vehicle it was a seamless transaction. More
I had an excellent experience working with Joseph at Lithia Dodge. The entire trade-in process was incredibly smooth, easy, and far less stressful than I expected. From start to finish, everyone was res Lithia Dodge. The entire trade-in process was incredibly smooth, easy, and far less stressful than I expected. From start to finish, everyone was respectful, professional, and genuinely helpful. Joseph made the whole experience feel straightforward and transparent, and I never felt pressured or rushed. The team was organized, efficient, and took the time to answer questions and make sure everything went smoothly. Buying or trading in a vehicle can sometimes feel overwhelming, but this was honestly one of the easiest and most positive dealership experiences I’ve had. Highly recommend Joseph and the team at Lithia Dodge if you’re looking for a respectful and hassle-free experience. More
I made a 6-hour drive (12 hours round trip) to look at a truck after confirming ahead of time that there were no leaks and no significant cosmetic issues. I also made it clear I was traveling a long distanc truck after confirming ahead of time that there were no leaks and no significant cosmetic issues. I also made it clear I was traveling a long distance and needed accurate information before making the trip. When I arrived, the reality did not match what I was told: * The truck had oil actively dripping from it * The idle hours were extremely high, raising serious concerns about wear, yet the staff showed no knowledge or concern * Every issue I brought up was met with shrugging and no attempt to address or resolve anything * I was told it was a clean one-owner vehicle, but the Carfax showed it was actually a fleet vehicle There was no attempt to take responsibility, no effort to correct the situation, and no acknowledgment of the time I wasted based on their assurances. This experience felt misleading from start to finish. To say the least, I was disappointed. I question their integrity altogether. More
The ease of purchasing our new 2026 Ram 1500 Big Horn was relatively seamless. 90% of the purchase was done over the phone and Troy was pleasant to work with. relatively seamless. 90% of the purchase was done over the phone and Troy was pleasant to work with. More
This is the third bad experience with this service department. I had called and scheduled a service appointment for my diesel truck. I was there at the appointment time. Told it would take 1 hour 10 m department. I had called and scheduled a service appointment for my diesel truck. I was there at the appointment time. Told it would take 1 hour 10 min. I had purposely scheduled this appointment in between two other appointments. When I checked in on the progress, my truck had not even been taken in for service. They were unable to offer a loaner so I could get to my appointment while my truck was serviced. I left without getting my truck serviced. More





















