After having some real problems with a new RAM 1500 lease at a dealership in the Flathead who told me that the truck would meet my towing needs, However I found out quickly that it wouldn't tow anywhere near the weight they told me. that dealership wouldn't fix the problem they caused in part by misleading/misinforming me during the process, leading me to making the wrong decision on which truck to purchase.
So, I decided to also purchase a new RAM that would meet the towing needs. Rob was very helpful in identifying the actual towing specs of the truck options they had and one in particular was actually a full ton 3500 at a great price. So the decision was easy and we drove to Missoula to secure the truck and it was a great experience, with in/out quick turnaround on the purchase. I wish/expect that all dealerships/sales listened to the customer needs like Lithia did for me, ultimately finding the right vehicle quickly and at a price that was about $7K less than other dealerships we looked at.
Thanx again for a great job in helping us to find a cost effective solution to the problems I had that were caused by misinformation from another dealership. Greatly appreciated and you have earned my business going forward.
"Al was awesome to work with! He was responsive to our..."
Al was awesome to work with! He was responsive to our needs and made sure we had the vehicle that was perfect for our family.
Employees Worked With
Other Employees :
"Had oil changed didn’t take to long. Was thoroughly..."
Had oil changed didn’t take to long. Was thoroughly informed on areas of concern during inspection of brakes. Came back 2 days later and traded up to deisel.