
Lithia Ford Fresno
Fresno, CA
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424 Reviews of Lithia Ford Fresno
Zach is amazing! My experience at Lithia Ford was great. Zach Itehad was so helpful, professional, and friendly. He went above and beyond to make buying a car a positi My experience at Lithia Ford was great. Zach Itehad was so helpful, professional, and friendly. He went above and beyond to make buying a car a positive experience. If you need a car, go to Lithia and ask for Zach! More
zack is theeeeee best ever! go see him! Zack is the best sales person I have ever dealt with! He went above and beyond to make my experience as pleasant as possible. he made me feel comfort Zack is the best sales person I have ever dealt with! He went above and beyond to make my experience as pleasant as possible. he made me feel comfortable like I was family. I highly recommend him to anyone who is looking to buy a car. Thanks zack ur the best! More
lithia Ford - found what I wanted Walked in already knowing what I wanted to test drive. Met with Zack by luck. VERY happy I did. He is honest, hardworking, knowledgeable of the proces Walked in already knowing what I wanted to test drive. Met with Zack by luck. VERY happy I did. He is honest, hardworking, knowledgeable of the process. Empathic to your needs and gave suggestions. I dont think I would have bought a car it being anyone else. Lithia Ford did right by me. Need help ask for Zack. More
Great Experience ZACK did everything he promised and got me a got me the best deal! I couldn't be happier. I would recommend anyone looking for a new car to go see Za ZACK did everything he promised and got me a got me the best deal! I couldn't be happier. I would recommend anyone looking for a new car to go see Zack Itehad (303)731-9522. More
sales We went to the dealer and we was looking for a car and we meet zack Itehad he was friendly and dose ever thing he can to make u feel welcome so he got We went to the dealer and we was looking for a car and we meet zack Itehad he was friendly and dose ever thing he can to make u feel welcome so he got my mom a good car for a good price and so we came back 2 weeks later and I got my self a car with zack thank u so if u llooking for a good car come hear to Lithia and ask for zack because u will love it thank zack More
I would NOT reccomend Jose Urbano as a sales man I bought my vehicle from Jose Urbano in March 2014 on the date of sale I noticed a ding and scratch on the vehicle that I requested it be removed, Jos I bought my vehicle from Jose Urbano in March 2014 on the date of sale I noticed a ding and scratch on the vehicle that I requested it be removed, Jose Urbano shook my hand and promised that it would be taken care within weeks of purchasing the vehicle. I have contacted him personally via phone, email and even went down to Ford in person to have them follow through on their promise. After giving me the run around for weeks and asking me to come in, then canceling last minutes when I am on my way to drop my car off to get the ding removed. He comes back and says they cant do it because it was never put it in the finance paperwork. Long story short ... I've been texting/calling Jose Urbano and the dealership since the first week I drove my car off the lot and every time he promised that he would have someone call me back and schedule something but it never happened. JOSE URBANO went back on his promises made at the time of sale. DO NOT purchase a vehicle from him as I had to contact management and the dealership regarding this issue because Jose Urbano went back on his promise. After contacting his manager and expressing my outrage, the manager took care of the problem right away and scheduled and appointment for the following week. More
Poor Product & Poor Customer Service I bought my 2014 Explorer May 24th, and on May 25th it was at the service department. There are 2 problems. #1) noise coming from the lower right side I bought my 2014 Explorer May 24th, and on May 25th it was at the service department. There are 2 problems. #1) noise coming from the lower right side of windshield. #2) some type of burning/chemical smell after acceleration. George the salesman confirm my problems after ride along. Today is May 29th and I was told my Explorer should be ready tomorrow May 30th. Customer Service after the purchase is awful. I am not recommending this dealership. More
I brought my HHR in on Saturday without an appointment, because my grandson had spilt red punch on the seat. Jeremy took me right in and without hesitation sent the vehicle immediately to detail to have cl because my grandson had spilt red punch on the seat. Jeremy took me right in and without hesitation sent the vehicle immediately to detail to have cleaned. He also noticed while writing me up that I was do for service, I quickly agreed to adding that on, one less trip. He had me in and out of there in a couple of hours. Awesome service!!! Will continue to praise the service guys at Lithia for a proffesional job they do. More
Generally a very customer-friendly dealership. Matt Powell was very informed about the car and was helpful and easy to negotiate with. Purchase was a good experience Powell was very informed about the car and was helpful and easy to negotiate with. Purchase was a good experience More
Chris Klien provided wonderful customer service and has a great sense of humor. He took the time to listen to my concern and explained the outcomes when my car was finished. great sense of humor. He took the time to listen to my concern and explained the outcomes when my car was finished. More