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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,828 Reviews

8853 West Fairview Ave

Boise, ID

83704

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8,828 Reviews of Lithia Ford Lincoln of Boise

January 10, 2025

They were very prompt and helpful. They communicated well and made it so easy when they offered free delivery. More

by Adjak8187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Curry
Jan 12, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

January 10, 2025

Great service department. Easy to schedule an appointment. Detailed explanation of problems found. Tyler has the best customer service. More

by Mattsato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
Jan 13, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, Matt, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

January 10, 2025

Everything’sg was great. Fast service friendly service writer comfortable waiting room. Very happy with service More

by SLYNNMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylet
Jan 12, 2025 -

Lithia Ford Lincoln of Boise responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

January 10, 2025

Every time I drop my truck off for service, they are fast, courteous and consistent. More

by MTV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
Jan 12, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

January 10, 2025

They were great at communicating when parts would arrive and how long it would take to fix. They even were able to help drop off my car when I had a sick child. They were great! More

by snowbunny139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
Jan 12, 2025 -

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

January 10, 2025

Great purchasing experience. Fair trade in price. Concise and to the point. An overall pleasant purchase. More

by SHAYDOLL
Recommend Dealer
Yes
Employees Worked With
Gennadiy Barbin, Brian Bennett
Jan 12, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

January 10, 2025

Kyle was great to work with. He was Honest and communicated quickly when there was a problem and how to fix it. Sometimes this shop is very busy but he makes it easy! Best of all More

by Tewashburn55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
Jan 12, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Kyle here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

January 10, 2025

I had a fantastic experience at Lithia Ford. My sales rep Lucas was great. He was very knowledgeable regarding my specific vehicle. He mentioned how happy he is to work at a dealership where goo More

by ABAIRD3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Laughlin, Lucas Whitten, Anthony Montelongo - Hewitt
Jan 12, 2025 -

Lithia Ford Lincoln of Boise responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Jim Sterk General Manager

January 10, 2025

Lithia quoted me $400 for a duplicate key. This is just one example of why I never set foot on a dealer lot unless there is no alternative. Fortunately, I found a reasonable alternative for th More

by PV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Hossfeld
Jan 15, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Jim Sterk General Manager

January 10, 2025

Everyone was great both Curt and Sara were so professional and courteous!! It's yet another reason why I have continued to do my service with Lithia. More

by THEREASA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt in the fast lane, Rhett Sheeder, Aron Anderson, Kyle Hossfeld, Allen Oltman, Tyler Neal, Sara Curry, Mike Mance, Kyle Freeman
Jan 12, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Theresa, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

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