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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,825 Reviews

8853 West Fairview Ave

Boise, ID

83704

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8,825 Reviews of Lithia Ford Lincoln of Boise

November 11, 2022

Mike was amazing and made sure I was well informed about my vehicle and the work being done More

by COLLINSQUILTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 12, 2022 -

Lithia Ford Lincoln of Boise responded

We are very happy Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

November 11, 2022

Very easy to set up appointment and communication was very good during the service time. Used Lyft paid for by Lithia to get home after dropping off the vehicle and this worked out very well. More

by spider43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 12, 2022 -

Lithia Ford Lincoln of Boise responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

November 11, 2022

The engine warning light was not addressed but all of the other services were performed More

by STEVE.HUTCHINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Nov 12, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Steve, feel free to contact us at your convenience. Best Regards, Jim Sterk General Manager

November 11, 2022

Service writer Allen Oltman , Definitely my new go to guy really happy with him managing all of my issues . More

by nicolejamesd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Balbas, Kyle Hossfeld, Allen Oltman
Nov 12, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Nicole, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

November 11, 2022

Lisa Crabtree provides excellent customer service. Follows instructions as far as leaving car wash off service order. More

by MARIONENWT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Crabtree
Nov 12, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We're glad we were able to help and we hope to see you again! Best Regards, Jim Sterk General Manager

November 11, 2022

It’s better wayyyy better than corwin in nampa. Will from now on go to Lithia More

by adaniel4910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
Nov 12, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

November 11, 2022

The appointment was easy to schedule, I received text reminders that were helpful, and most importantly, the work was done right the first time. Allen did a good job communicating during the entire proce More

by Chris K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder, Allen Oltman
Nov 12, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you, Chris, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

November 11, 2022

The service crew was great. They kept me informed on progress and provided transportation to and from center. More

by Denny.mengel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance, Trisha Feigel
Nov 12, 2022 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

November 11, 2022

Lithia takes very good care of their customers. We have not only bought our vehicles there, but, also, have our service done there too. Great customer service. Teddy and Rhett are both so good to e More

by LLMCHENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder, Teddy Tobar
Nov 12, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

November 11, 2022

They were able to get me in quick and kept me updated on what was happening and what was going to be needed. More

by Bardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
Nov 12, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

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