Lithia Ford Lincoln of Boise

Great service department. Always keep me up to date on the service merge needed. Customer service was excellent. Service was quick .I had motor block light on and they followe Always keep me up to date on the service merge needed. Customer service was excellent. Service was quick .I had motor block light on and they followed up with text to make an appointment. Was informed it would be in shop days to find light problem More

They kept me up to date with progress and delays and kept to the timeline to the timeline More

Work was completed on time and kept in touch with me to let me know what was needed. let me know what was needed. More

Customer service with service advisor was good, however the process for submitting outside quotes can be improved. the process for submitting outside quotes can be improved. More

Had my F150 Serviced under extended warranty. Teddy was great to work with and keep me in the loop as the service tech completed the repair. Teddy was great to work with and keep me in the loop as the service tech completed the repair. More

Quick service faster than I was promised I was in-and-out of there in an hour and a 1/2. It's a long drive from Nampa but it's worth it to come to Lithia Ford of there in an hour and a 1/2. It's a long drive from Nampa but it's worth it to come to Lithia Ford More

Great service on my vehicle. Mike Mance was very professional and kept me informed with the diagnosis and repairs. Great customer service! Mike Mance was very professional and kept me informed with the diagnosis and repairs. Great customer service! More

Lithia Ford always goes above and beyond to take care of their customers. My service representative is always professional and make sure I get everything done I need to on my truck their customers. My service representative is always professional and make sure I get everything done I need to on my truck More

The customer service was excellent, my service advisor gave me options without me feeling positive pressured, he also set realistic expectations for the length of time it would take to complete the work a gave me options without me feeling positive pressured, he also set realistic expectations for the length of time it would take to complete the work activity. Called for a ride for me and kept me posted as the work progressed. More

Mike has been thorough and helpful. Problems arose from a 30000 maintenance on my f150 and Mike has followed through with the help I have needed Problems arose from a 30000 maintenance on my f150 and Mike has followed through with the help I have needed More