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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,825 Reviews

8853 West Fairview Ave

Boise, ID

83704

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8,825 Reviews of Lithia Ford Lincoln of Boise

November 10, 2022

Tyler was excellent. How ever reaching someone on the phone took multiple calls to make an appointment. More

by Liteone-74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
Nov 10, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for Tyler and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

November 10, 2022

Service was fast and I was informed on the process through out the whole process More

by Bmackey2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin hawkley
Nov 10, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

November 10, 2022

Customer service was exceptional. My car was finished quicker than expected. They did a great job! More

by fccosmo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder, Aron Anderson, Lisa Crabtree, Jessica JARAMILLO, Curt Carlson
Nov 10, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

November 10, 2022

The service was prompt. The service manager was polite and professional. Overall it was a great experience and we will return, More

by Pivabob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We don’t recall. It was a Saturday.
Nov 10, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

November 10, 2022

Allen was wonderful and attended to my service needs quickly. Lithia will be my new service provider for my Edge More

by pkatona123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
Nov 10, 2022 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Allen and our team here at Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

November 10, 2022

Great service, In and out quicker than expected. Tyler was friendly and knowledgeable. Price was fare More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
Nov 10, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, Aaron, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

November 10, 2022

I have no complaints with the service or repair work. I do think that having people drop off their vehicle for three days to have it looked at (not fixed, just assessed)because it simplifies your tech sc More

by Katelovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder, Aron Anderson, Lisa Crabtree, Kyle Hossfeld, Jessica JARAMILLO, Curt Carlson, Trisha Feigel, Phillip Stevenson, Allen Oltman, Tyler Neal
Nov 10, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your feedback, Kate. We strive to make sure that all of our customers leave happy, and we apologize if you had anything less than a 5-star experience here at Lithia Ford Lincoln of Boise. Please don't hesitate to reach out to us directly if you would like to discuss your concerns in more detail. Best Regards, Jim Sterk General Manager

November 10, 2022

Excellent customer service, great job on car service, repairs & recall. Thanks for the Uber service! More

by INGLISJONNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Cook
Nov 10, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

November 10, 2022

Always very helpful and I leave there knowing my car is ready for the road. More

by CHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
Nov 10, 2022 -

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

November 09, 2022

As is my usual experience, service and special helps, like picking us up at our home, was first class. I would not think of any other place to take my vehicle for any type service. Thank you Lithia!. More

by DiAnn.Perkins38
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder, Lisa Crabtree, Trisha Feigel, Teddy Tobar
Nov 10, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review, DiAnn. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

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