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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,825 Reviews

8853 West Fairview Ave

Boise, ID

83704

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8,825 Reviews of Lithia Ford Lincoln of Boise

November 02, 2022

These guys and Gals have you in mind Professional and courteous, fast and Attention to detail. Lithia Ford will always have my business. More

by DECLINED99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder, Curt Carlson
Nov 03, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

November 02, 2022

The people at this dealership made the process go smoothly. I appreciated the time they took to answer my questions and help me along the way to buying my Bronco. More

by STEVE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gennadiy Barbin, Kim Luy
Nov 03, 2022 -

Lithia Ford Lincoln of Boise responded

Steve, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new Bronco! We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

November 01, 2022

Lithia has always been great for me and my family. They are my number 1 choice for any Ford product More

by Ben Ceccarelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Layne Leisten, Gennadiy Barbin, Shannon Pike
Nov 02, 2022 -

Lithia Ford Lincoln of Boise responded

Here at Lithia Ford Lincoln of Boise, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Ben, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Jim Sterk General Manager

November 01, 2022

Dave did an outstanding job keeping me informed even when the process was delayed by several months More

by CHRIS-DAVIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Balbas
Nov 01, 2022 -

Lithia Ford Lincoln of Boise responded

We are very happy to hear that Dave provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

November 01, 2022

Eight minute oil change and tire rotation. I don’t care if they assigned a bunch of guys because they wanted to get out of there. Hands-down, the faster service I’ve ever had. More

by MKW062012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Tobar
Nov 02, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

November 01, 2022

I contacted Lithia Ford to provide our recall service. They gave us an appointment within a few days, and offered mobile service! That was soooo convenient for me not having to spend 1/2 a day at the dea More

by rubysf6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 02, 2022 -

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

November 01, 2022

Very courteous and helpful in all my needs. Let me know how long it would take and the cost up front More

by Cecil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aron Anderson, Richard Keefe
Nov 01, 2022 -

Cecil responded

Very satisfied and will use them again

November 01, 2022

My service representative was great, price was fair that look like good work, I will be using them again in the future for all my service needs More

by Jbrushin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Crabtree, Richard Keefe
Nov 02, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

November 01, 2022

Super friendly. Offered to do a free tire rotation which was great. The rear tires were under inflated by about 25% and the whole service with oil change took an hou More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember name. First guy on left. Friendly
Nov 01, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Jim Sterk General Manager

November 01, 2022

On time, informative of problem, fast and efficient service, showed the damaged parts, and also provided shuttle service. Thanks! More

by tim-love
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
Nov 01, 2022 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

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