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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,825 Reviews

8853 West Fairview Ave

Boise, ID

83704

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8,825 Reviews of Lithia Ford Lincoln of Boise

November 02, 2022

Walk in quick lube customer. Got a service advisor within 3 minutes. Vehicle tagged and in line in 5 minutes. 1.5 hour estimate. Got a call the truck was done in 45 minutes. Very More

by Dfiscus412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel service writer
Nov 02, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

November 02, 2022

Excellent service! Would hide highly recommend and is why I keep coming back to Lithia More

by geoffdalessio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder, Tyler Neal
Nov 03, 2022 -

Lithia Ford Lincoln of Boise responded

Geoff, Thank you for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

November 02, 2022

Work on the car is good. No special cleaning or service given for top Lincoln buyers. Husband sat a couple hours til I was told on the phone that he could have a free Uber More

by DRAE128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Cook. Very good. Polite professional kind, Rhett Sheeder
Nov 03, 2022 -

Lithia Ford Lincoln of Boise responded

It's great to hear that Grant was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

November 02, 2022

Ben Rice is a great salesman to work with. Lisa in the service department did a great job. More

by NORRISDANCER
Recommend Dealer
Yes
Employees Worked With
Ben Rice, Lisa Crabtree
Nov 03, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with Ben and our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

November 02, 2022

I like Tyler in the service center. He feels like family. I couldn’t say more More

by LUNDENC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
Nov 03, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Tyler and our team and don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

November 02, 2022

Great customer service but extremely long wait (~ 5 hours). Thanks for getting everything done as requested. More

by Victoria Wallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Cook
Nov 03, 2022 -

Lithia Ford Lincoln of Boise responded

Victoria, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Jim Sterk General Manager

November 02, 2022

Lisa Crabtree rocks! I made my appointment and my car was serviced and returned in one day. Thank you. More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Crabtree
Nov 03, 2022 -

Lithia Ford Lincoln of Boise responded

Sharon, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Lisa and our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

November 02, 2022

Grant was fabulous to work with. It was quick, easy, and no pressure. The off-site trade-in estimator though is either worthless or a crude game being played to lower the value of th More

by TIMANDHEIDI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gennadiy Barbin, Grant Bothen
Nov 03, 2022 -

Lithia Ford Lincoln of Boise responded

Tim and Heidi, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Grant met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

November 02, 2022

I had an urgent issue and couldn’t get into another dealer that usually use for over a month. Lithia was willing to work it In their que immediately. Everyone in the service department were great! More

by willdunaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aron Anderson, Kyle Hossfeld
Nov 03, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that Aron and Kyle had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

November 02, 2022

Very good service. They kept informed about everything that was going on with my vehicle More

by Brushhopr
Recommend Dealer
Yes
Employees Worked With
Mike mance
Nov 03, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

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