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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,831 Reviews

8853 West Fairview Ave

Boise, ID

83704

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8,831 Reviews of Lithia Ford Lincoln of Boise

November 19, 2024

Awesome to have mobile services it was super convenient not having to leave the house More

by BUSTERBAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
Nov 19, 2024 -

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

November 18, 2024

Almost every time I would call the main service line it would send me directly to voicemail. It took over a day to finally get in contact with someone. I also was lied to about the warranty reason as to wh More

by Nick Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teddy Tovar
Nov 21, 2024 -

Lithia Ford Lincoln of Boise responded

Providing a positive experience is our top priority, Nick, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Jim Sterk General Manager

November 18, 2024

Great people great costumer service they are very knowledgeable when comes down to your car! They definitely care about people! More

by Lovac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristobal Florian, Aron Anderson, Ben Rice, Neris Saric, Kim Luy, Tyler Neal, Michael Ochner, Muki Masic, Miki Travar, Sara Curry
Nov 18, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

November 18, 2024

I went in not sure what I wanted or could afford. But I met with Kim and she helped me through the process and made it seamless. Thank you Kim for convincing me to get the 24 bronco sport. More

by Matthew.wj.thompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Luy
Nov 19, 2024 -

Lithia Ford Lincoln of Boise responded

Matthew, Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. Kim and our team appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

November 17, 2024

Nick was knowledgeable about the car I was interested in and did not overly pressure me. The transaction went smoothly and was completed in a timely manner. More

by LONBLAIR
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Micheel, Layne Leisten
Nov 18, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

November 17, 2024

Was scheduled for recall work. At first they said it was not necessary after I brought car in, Further research with my advisor shows they would look at it and everything was taken More

by Jkb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stansell
Nov 18, 2024 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

November 17, 2024

Service was super quick and Curt was awesome as always. Went for an oil change and tire rotation. More

by Lisette Felix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
Nov 18, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Lisette, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

November 17, 2024

The dealer with it's on-sight vehicle service is extremely handy and practical. The technician called me to confirm my address and arrived. He was terrific, professional and friendly. More

by CaptainPilot
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Curry
Nov 18, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

November 16, 2024

Best car buying experience I have ever had! Thank you, Lithia and everyone who helped us I’ll definitely will be sending people your way More

by BIGFOOT0348
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Schultz, Layne Leisten
Nov 18, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

November 16, 2024

Lithia Ford’s service department performed the requested services on my vehicle in a timely and professional manner. More

by jgnichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal, Mike Mance
Nov 16, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

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