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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,831 Reviews

8853 West Fairview Ave

Boise, ID

83704

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8,831 Reviews of Lithia Ford Lincoln of Boise

November 16, 2024

Tyler was very pleasant to work with. He helped me with a couple of issues.He was able to help me connect my car back to the Ford Pass app, and helped my pocket book a little as well. More

by lori_williams944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal, Layne Leisten
Nov 16, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for Tyler and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

November 16, 2024

This dealership has a very good customer service team. The customer service representative treated me well. My vehicle was finished before the time I was quoted. More

by LHine1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
Nov 18, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

November 16, 2024

Lithia has provided quality service at the quick lane as well as their service department More

by NOSREDNAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron Anderson, Brian Bennett, Sara Curry
Nov 16, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

November 16, 2024

They were understanding and easy to work with. Went over procedures and the operation of the vehicle very well. More

by GIVERSON76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder, Logan Bird, Gennadiy Barbin, Shannon Pike, Brian Bennett, Nicholas Micheel, Tanner Daugherty, Jamie Drake
Nov 16, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

November 15, 2024

I don't know much about the dealership, but the service deptment was courtesy and professional in their dealings with me and my issue. More

by Craig8558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Oltman, Tyler Neal
Nov 16, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you, Craig, for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

November 15, 2024

Lithia has the best customer service! I bet are always so kind and helpful and go and beyond. It was windy and rainy and the gentleman helping us went and brought our to the front instead More

by Kyla Hutchison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
Nov 16, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review, Kyla. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

November 15, 2024

Kim was the best she expedited the sale of the jeep, very polite and not pushy we would gladly refer clients to her More

by JESUSISLORD096
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gennadiy Barbin, Kim Luy
Nov 16, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for choosing Lithia Ford Lincoln of Boise! Please let us know if we can be of any more assistance. Best Regards, Jim Sterk General Manager

November 14, 2024

Staff was friendly and handled my service request quickly and as expected. Curt was very helpful. More

by ROB_HAMPTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt
Nov 16, 2024 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you, Rob. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

November 14, 2024

brought our car in for recall, Taylor took very good care of us and the repair was done that same day, Taylor seemed to know his job very well, my experience with Lithia service and Penny in parts dept was t More

by isllckim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stansell
Nov 14, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Taylor met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise. We look forward to having you as one of our valued customers for many more years! Best Regards, Jim Sterk General Manager

November 13, 2024

Great service. They corrected the issue with the water pump at no charge after a new one was not correct More

by Paul.d.phifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
Nov 14, 2024 -

Lithia Ford Lincoln of Boise responded

Paul, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tyler and our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

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