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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,833 Reviews
Call Dealership (208) 398-2106
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8853 West Fairview Ave

Boise, ID

83704

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8,833 Reviews of Lithia Ford Lincoln of Boise

August 30, 2022

Tyler was phenomenal! Helpful, explained what would take place during my appointment, and personable! Loved the waiting area too! very nice. More

by aincerty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
Report | Print
Aug 31, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that Tyler had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Ford Lincoln of Boise. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

August 30, 2022

They were fairly quick & efficient. The hours & location were good. Wish my car had been washed though. More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Report | Print
Aug 31, 2022 -

Lithia Ford Lincoln of Boise responded

Pam, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

August 29, 2022

Service Rep. knew what the issue was and how to take care of it. Notified me when ready via text and all is well. More

by siservices
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Tobar
Report | Print
Aug 30, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

August 29, 2022

Friendly greeting. Given estimated time to completion. Delivered aheD of time. Under promised .. Over delivered More

by My Derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Hawkley
Report | Print
Aug 30, 2022 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

August 28, 2022

Lisa is fantastic at communicating and helping her customers through every step of the service process and answering all of our questions. More

by pmblake78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Crabtree
Report | Print
Aug 30, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear Lisa was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

August 28, 2022

Good service and they kept me informed during the entire process. Will go back in the future. More

by Ricerocket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike-service
Report | Print
Aug 28, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Ford Lincoln of Boise. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

August 28, 2022

Everyone is always very nice. The problem is there is no appointments and the wait times are too long. 3 hours for an oil change is ridiculous. More

by KBANDJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Sep 02, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for bringing this to our attention. We're sorry that we didn't provide you with a 5 star experience. We do truly appreciate your patience and your business. Best Regards, Jim Sterk General Manager

August 28, 2022

Curt was great and the experience was good. It was thorough and didn’t take too long. More

by caseyhibler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
Report | Print
Aug 28, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for Curt in our service department! We look forward to sharing your compliments. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

August 28, 2022

Tyler, and the entire Lithia Ford Lincoln service team, has consistently demonstrated timeliness, thoroughness, and professionalism every time I’ve worked with them. Thank you Tyler for always going the ex More

by Brian Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica JARAMILLO, Tyler Neal
Report | Print
Aug 28, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

August 28, 2022

Great service and quick to the deal. Incredibly friendly team with knowledge about the vehicles More

by MOLLYBIREANNE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Bothen
Report | Print
Aug 30, 2022 -

Lithia Ford Lincoln of Boise responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

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