
Lithia Ford Lincoln of Boise
Boise, ID
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8,833 Reviews of Lithia Ford Lincoln of Boise
The length the service dept. had our car was troublesome. They wanted it 2 days before they looked at it. The original diagnoses to fix the brakes, costing $1,200 did not solve t had our car was troublesome. They wanted it 2 days before they looked at it. The original diagnoses to fix the brakes, costing $1,200 did not solve the problem. The 2nd diagnoses added $1,600 to the bill. It took another 5 days to "complete" the job. We tried to pick up the car, and realized the brakes were not fixed properly, even though we were told it had been test-driven. It took another day to get a part and fix the problem. We were not charged for the 3rd and final attempt. Tyler called us the with the first diagnoses. He did not give daily updates, as promised. He returned our calls to be updated. It appears the Service Dept. is over matched, is not efficient at scheduling, making this a very frustrating experience. More
Really enjoy the quick lube online appointment system. Service rep was fantastic and took care of all my needs. Just great to have a dealership in Boise for when we are in town to take care of the truck. Service rep was fantastic and took care of all my needs. Just great to have a dealership in Boise for when we are in town to take care of the truck. More
Lisa was very helpful in making sure we were taken care of. She made sure to keep us up to date on the status of our repair. The service team did a good job on the repair. of. She made sure to keep us up to date on the status of our repair. The service team did a good job on the repair. More
Matt was so great taking care of me while there. He quickly checked in my car, ordered me my Lyft transportation and called me when my car was done. Awesome He quickly checked in my car, ordered me my Lyft transportation and called me when my car was done. Awesome More