Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Ford Lincoln of Boise
Boise, ID
8,832 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
8,832 Reviews of Lithia Ford Lincoln of Boise
Verified Customer
August 09, 2022
It was a great experience. I appreciate the service level and attention to detail. I also appreciate that the technician was willing to answer all my questions...with a smile I appreciate the service level and attention to detail. I also appreciate that the technician was willing to answer all my questions...with a smile. More
by nikkiebrit
Employees Worked With
Curt Carlson
August 09, 2022
Very dissatisfied. I purchased my Ford F150 pick up in 2016. At that time I also purchased the lifetime oil change and tire rotation. The last time I was in for an oi I purchased my Ford F150 pick up in 2016. At that time I also purchased the lifetime oil change and tire rotation. The last time I was in for an oil change and tire rotations the service advisor Sam Shepherd informed me that the lug nuts had to be replaced because they were a two piece construction and had gotten water into them causing them to expand. At that time they did not have any replacement lug nuts so they were not able to rotate the tires. He gave me his business card and ask me to check back with him in a few weeks he should have them in by then. Sometime later I called and he informed me that they had received the lug nuts so we made an appointment to get the tires rotated. After the work was completed he informed me that I needed to pay for the Lugnuts. At that point I informed him that I did not think that I should have to pay for faulty Lugnuts. After some back-and-forth I ended up paying for the faulty Lugnuts that they replaced and left very dissatisfied. I did not notice at the time when I left the shop that they had also charge me $14.95 for labor. So needless to say I am not very impressed with the Lithia service department primarily Mr. Sam Shepard there in Boise Idaho. More
by ROGERA.SMITH1
Employees Worked With
Sam Shepherd
August 09, 2022
Our salesman Lane was very professional and knowledgeable, he went above and beyond to help get the best rate possible.. We are so happy with our purchase! thank you Lane! knowledgeable, he went above and beyond to help get the best rate possible.. We are so happy with our purchase! thank you Lane! More
by ISLANDGIRL3111
Employees Worked With
Lane, Anthony Laughlin
August 08, 2022
Randy was the sales person that worked with me and I recommend him 100%. Very professional, friendly and not pushy in the least. Thank you Randy and the Lithia team for your help in finding the perfect recommend him 100%. Very professional, friendly and not pushy in the least. Thank you Randy and the Lithia team for your help in finding the perfect car for me. More
by PUMPKINTANGOBANDIT
Employees Worked With
Randy Haylett
August 08, 2022
Disappointed at last appointment. All the getting there and back and you didn’t have parts to fix it when it was on a recall. Other than that you guys have been good to work with. All the getting there and back and you didn’t have parts to fix it when it was on a recall. Other than that you guys have been good to work with. More
by schorz
Employees Worked With
Richard Keefe
