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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,834 Reviews
Call Dealership (208) 398-2106
View Awards

8853 West Fairview Ave

Boise, ID

83704

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8,834 Reviews of Lithia Ford Lincoln of Boise

July 29, 2022

Fast efficient service, reasonably priced. I was able to drop off and pick up at my convenience. Highly recommend Kyle Hossfeld More

by jeanny124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
Report | Print
Jul 31, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your business. We appreciate you taking the time to leave us this great five-star review. We're happy to hear that Kyle was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

July 29, 2022

They were quick and responsive to my needs. I easily scheduled a routine live and oil. More

by Shae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
Report | Print
Jul 31, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for the great rating for our service department, Shae! Please don't hesitate to let us know if we can be of further assistance. We're always happy to help. Best Regards, Jim Sterk General Manager

July 29, 2022

Great service and communication on the status of my car while it was being serviced More

by Kimtiedeken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
Report | Print
Jul 31, 2022 -

Lithia Ford Lincoln of Boise responded

We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Thank you for choosing Lithia Ford Lincoln of Boise. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

July 29, 2022

The tech that handled my visit was very helpful and the friendliest I have delt with for months. More

by NA0Bruce
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Grant Cook
Report | Print
Jul 30, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

July 29, 2022

It's always a good time working with the folks at Lithia Ford of Boise, Idaho More

by Tbirch419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike from service , Rhett Sheeder, Lisa Crabtree, Teddy Tobar
Report | Print
Jul 31, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

July 29, 2022

Very friendly adequate service the agent was really knowledgeable of knowing what needed to be done based upon the mileage More

by RPEARSALL8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Crabtree
Report | Print
Jul 30, 2022 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

July 29, 2022

Six days to do two simple recalls. !!!! Dispite Ford writing notes soliciting me to install software for autonomous driving, dealer told me it was too difficult for them to do and decl More

by EDFIX
Recommend Dealer
No
Employees Worked With
Tyler Neal
Report | Print
Aug 02, 2022 -

Lithia Ford Lincoln of Boise responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns and try to earn back your business. Please let us know the best way to reach you. Best Regards, Jim Sterk General Manager

July 29, 2022

Didn't like the method of getting into the queue. ..too three days after my scheduled appointment to get through the door. More

by lmj255boise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Crabtree, Trisha Feigel
Report | Print
Jul 30, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your candid feedback. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

July 29, 2022

I saw a used truck that they just listed, went over the next day test drove it and ended up buying it on the spot, the sales team were very willing to help me feel comfortable every step of the way More

by NICKNEW774
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steffen Wog, Dave Schultz, Shannon Pike
Report | Print
Jul 31, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise, Nick. We appreciate your great feedback and five-star rating. We're glad we were able to help, and we hope to see you again. Congratulations on your new truck, Nick! Best Regards, Jim Sterk General Manager

July 29, 2022

Extremely helpful and professional service writers . Expeditiously completed my service, knowledgeable and friendly service department. More

by DAVID.BOUGHTON77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder, Curt Carlson
Report | Print
Jul 30, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review, David! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Ford Lincoln of Boise. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

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