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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,834 Reviews

8853 West Fairview Ave

Boise, ID

83704

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8,834 Reviews of Lithia Ford Lincoln of Boise

July 29, 2022

Amazing service. Kim Luy The Sale person was exceptional. Very professional experience. I will be back. More

by LOLO2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Luy
Jul 31, 2022 -

Lithia Ford Lincoln of Boise responded

Congratulations on your new purchase. Thank you for sharing your thoughts about your excellent experience with Lithia Ford Lincoln of Boise. We're thrilled to hear that Kim was exceptional. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

July 29, 2022

Very friendly and professional, I was helped immediately and they were very thorough and courteous. More

by Flynt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
Jul 31, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise, Flynt. We appreciate your feedback and great rating. We're glad we were able to help, and we hope to see you again. Best Regards, Jim Sterk General Manager

July 29, 2022

Recently there was a warranty issue with our new Ford Escape. Teddy provide us with updates and kept us informed as to the progress. The shuttle service makes the experience a lot less stressful. More

by Terry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Teddy Tobar
Jul 30, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review, Terry. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

July 29, 2022

They did a good job with my car and had excellent service throughout the entire process More

by Graze.DD
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
Jul 30, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

July 29, 2022

I have been very disappointed in this dealership and the service center. The staff is unfriendly and the time it takes to get an oil change is ridiculous. More

by RYANMASON911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rhett Sheeder
Aug 03, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your review. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Jim Sterk General Manager

July 29, 2022

Usually I do not have an issue when getting my lifetime oil change. However on this visit I experienced two problems. One, it took 3 hours 45 minutes to get the service completed. I was told up front it wa More

by Jeffjcham
Quality Of Work
Recommend Dealer
No
Employees Worked With
Curt Carlson
Aug 02, 2022 -

Lithia Ford Lincoln of Boise responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Jim Sterk General Manager

July 28, 2022

Great communication of the work to be done, timely service on my truck and excellent customer service. More

by Champbaseball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
Jul 28, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

July 28, 2022

It’s okay. People are friendly. Wait for the oil change too long. Nice waiting room. Prices are elevated, but what are you going to do? I gave it 3 stars, More

by Geronimo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
Jul 28, 2022 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

July 28, 2022

Great dealership with the best service department. Lisa is the best service representative! They had my vehicle fixed and in and out in just a few hours. I would recommend them to anybody I know. More

by cneighbor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Crabtree
Jul 28, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Lisa and our team here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

July 28, 2022

Allen and the team at Lithia did an amazing job fixing a warranty issue with my Bronco.!! More

by OWEN_HAMMOND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
Jul 28, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise, Owen, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

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