Back

Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,830 Reviews

8853 West Fairview Ave

Boise, ID

83704

Directions

By Type

8,830 Reviews of Lithia Ford Lincoln of Boise

July 29, 2022

Usually I do not have an issue when getting my lifetime oil change. However on this visit I experienced two problems. One, it took 3 hours 45 minutes to get the service completed. I was told up front it wa More

by Jeffjcham
Quality Of Work
Recommend Dealer
No
Employees Worked With
Curt Carlson
Aug 02, 2022 -

Lithia Ford Lincoln of Boise responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Jim Sterk General Manager

July 29, 2022

Amazing service. Kim Luy The Sale person was exceptional. Very professional experience. I will be back. More

by LOLO2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Luy
Jul 31, 2022 -

Lithia Ford Lincoln of Boise responded

Congratulations on your new purchase. Thank you for sharing your thoughts about your excellent experience with Lithia Ford Lincoln of Boise. We're thrilled to hear that Kim was exceptional. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

July 28, 2022

Great communication of the work to be done, timely service on my truck and excellent customer service. More

by Champbaseball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
Jul 28, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

July 28, 2022

It’s okay. People are friendly. Wait for the oil change too long. Nice waiting room. Prices are elevated, but what are you going to do? I gave it 3 stars, More

by Geronimo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
Jul 28, 2022 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

July 28, 2022

Great dealership with the best service department. Lisa is the best service representative! They had my vehicle fixed and in and out in just a few hours. I would recommend them to anybody I know. More

by cneighbor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Crabtree
Jul 28, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Lisa and our team here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

July 28, 2022

Allen and the team at Lithia did an amazing job fixing a warranty issue with my Bronco.!! More

by OWEN_HAMMOND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
Jul 28, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise, Owen, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

July 28, 2022

Lithia Ford has always been so kind and helpful. Their communication is great and I appreciate that. More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
Jul 29, 2022 -

Lithia Ford Lincoln of Boise responded

Jackie, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

July 28, 2022

Awful service. You guys took my car for a whole day and didn't you do a single thing I asked. Kyle was awful as well. More

by Kylie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle
July 28, 2022

Exceptional customer service. The staff is always fun, kind, efficient, happy, prompt, knowledgeable, and respectful. More

by OLIVERMARON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 28, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you, Oliver. We appreciate your business and our team looks forward to serving you again soon! Best Regards, Jim Sterk General Manager

July 28, 2022

Dustin was very helpful with the check-in and check-out process. I came in without an appointment and was extremely pleased with the helpful advice by Dustin, the quick service provided with fair pricing. More

by S Arevalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Hawley
Jul 29, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dustin and our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

...
572
...