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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,828 Reviews
Call Dealership (208) 398-2106
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8853 West Fairview Ave

Boise, ID

83704

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8,828 Reviews of Lithia Ford Lincoln of Boise

July 21, 2022

.I already knew what needed to be repaired. The guy high pressured us into paying the $125.00 diagnostic fee. Was not needed. Job came in over $200.00 over quote. We are done with lithia. No more maintena More

by Chuckandfaith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Neal
Report | Print
Jul 25, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Jim Sterk General Manager

July 21, 2022

Transaction was smooth and the service was great. I would definitely recommend Lithia Ford of Boise. More

by STEVENBHURD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Luy
Report | Print
Jul 22, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to leave us a five-star review. We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback. Thank you for choosing Lithia Ford Lincoln of Boise, Steven, and for helping to share the word about us. Best Regards, Jim Sterk General Manager

July 20, 2022

Went in for service and had a time-line to meet after they were done. The service guys were amazing!!! Got everything done with entry of time to spare!!! Thanks! More

by akhntr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
Report | Print
Jul 20, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that Curt had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Ford Lincoln of Boise. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

July 20, 2022

I’m very happy with the service. Grant was very friendly and helpful. My only complaint is that the wait was extremely long. More

by clbs1692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant
Report | Print
Jul 20, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! Grant and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

July 20, 2022

Always very professional, courteous, and friendly. They are efficient and always make sure to inform us of the car’s needs without being pushy. More

by reynolds928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
Report | Print
Jul 20, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear Curt and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

July 20, 2022

Dealership was extremely professional, fast, and I appreciated the ride home so I didn’t have to wait. Will definitely return for future service! More

by adamschnicker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
Report | Print
Jul 20, 2022 -

Lithia Ford Lincoln of Boise responded

Adam, Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. Rhett and our team appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

July 20, 2022

They were polite and courteous. It took a little longer than I hoped, but I see they were busy. More

by DEREK.RISSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
Report | Print
Jul 20, 2022 -

Lithia Ford Lincoln of Boise responded

Derek, Thank you for your very kind review. Tyler and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

July 20, 2022

First time I waited for a long time but it’s all good for a free oil change! Thank you! More

by VIVSTIR4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett
Report | Print
Jul 20, 2022 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

July 20, 2022

Good work, timely and professional. I’ll continue to deal with Lithia . I’m done More

by TROUTSKE
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
Report | Print
Jul 20, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise, your feedback and rating mean a lot to us. We're glad Curt was able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

July 20, 2022

Efficientant, vehicle was done on time. Nice lounge to wait in. Curt was super nice. Pleasure to do business. More

by kensbraves
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
Report | Print
Jul 20, 2022 -

Lithia Ford Lincoln of Boise responded

Ken, Thank you! Curt and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

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