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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,831 Reviews

8853 West Fairview Ave

Boise, ID

83704

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8,831 Reviews of Lithia Ford Lincoln of Boise

July 21, 2022

Customer service and people at this location are exceptional. I will continue to buy and drive Ford ! More

by tscox8787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
Jul 24, 2022 -

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

July 21, 2022

They got me in quickly and my car was ready when promised. The work was done well. More

by HEATHER_ROLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Tobar
Jul 24, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

July 21, 2022

I do not normally do surveys this one finally needs addressed. I believe this is the worst dealership I've ever dealt with the service is a zero. I've completed several different services through them More

by DUSTYJSANDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nope
Jul 25, 2022 -

Lithia Ford Lincoln of Boise responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Jim Sterk General Manager

July 21, 2022

Nice folks and the oil change was done quicker than anticipated. No issues found and tires rotated More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
Jul 22, 2022 -

Lithia Ford Lincoln of Boise responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

July 21, 2022

They “done real good”! Courteous and quick. Word word word word ok l think that’s fifteen words! More

by Pbaryrq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 21, 2022 -

Pbaryrq responded

Ok

Jul 21, 2022 -

Pbaryrq responded

What? Already did that twice

July 21, 2022

Service was easily the worst experience I have ever had in any automotive setting. Alan was completely non helpful nor communicative. My issues were not resolved after 11 days in the shop and when I did More

by Brandont.liggett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allen Oltman
Jul 25, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Jim Sterk General Manager

July 21, 2022

Prompt, everyone was willing to help and work to get my needs done with in a day More

by BILL.SCHULER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gennadiy Barbin, Gilbert Sifuentes, Tyler Neal
Jul 22, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your business, Bill. We appreciate you taking the time to leave us this five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

July 21, 2022

I came in for a transmission fluid change and the work was done quickly (one and a half hours). Thanks for the excellent service, and Curt is the best! More

by tomy83706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
Jul 22, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Curt delivered a positive experience. We look forward to having you as one of our valued customers for years to come, Tomy. Best Regards, Jim Sterk General Manager

July 21, 2022

Chance was great. He didn’t pressure us, but was very straight forward. No complaints! More

by LOELSNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Schuer and Chance White
Jul 24, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

July 21, 2022

Great service center with friendly and professional staff. They work hard at ensuring everything is 100% satisfactory. More

by Kip.stover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
Jul 22, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

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