Lithia Ford Lincoln of Boise

Fast and accurate diagnosis and fix. Cost was far less than the estimate. Good communication Cost was far less than the estimate. Good communication More

Mike was incredible. I appreciate the level of customer service he provided! He communicated with me to keep me informed on the status of my vehicle. I appreciate the level of customer service he provided! He communicated with me to keep me informed on the status of my vehicle. More

We were not informed that our car would be taken off the lift when asked to change an additional fluid. It caused a huge disruption to the schedule and cause our car to be in the shop for 4 hours for two si lift when asked to change an additional fluid. It caused a huge disruption to the schedule and cause our car to be in the shop for 4 hours for two simple fluid changes after we had an appointment. Better communication would be appreciated. More

Sales, Finance and parts dept. All have been super helpful. We have purchased 5 or 6 cars through Lithia and will continue to be long time customers. All have been super helpful. We have purchased 5 or 6 cars through Lithia and will continue to be long time customers. More

As always, Tyler’s service is top notch! I genuinely appreciate his communication and timely updates. Tyler works hard to set good timelines and expectations and goes above and beyond to com I genuinely appreciate his communication and timely updates. Tyler works hard to set good timelines and expectations and goes above and beyond to complete a project. A+ Service! More

Service writer was great However, I was promised the car on Tuesday noon which the tech could not meet and then it switched to Wednesday morning then afternoon. Apparently the tech didn’t know he had to res on Tuesday noon which the tech could not meet and then it switched to Wednesday morning then afternoon. Apparently the tech didn’t know he had to reset as it was throwing codes that were unexpected. This seemed a little suspect since all fords have to be reset once service is completed. It sounded like an excuse because he over extended himself or was slow. I understand it takes time to get parts but wish the technician had been more transparent. I could have coordinated on my end better. More

Lisa was very responsive to my situation of needing action soon since I was traveling. The work was done earlier than expected and everything seems fine. action soon since I was traveling. The work was done earlier than expected and everything seems fine. More

Mike Mance has been nothing but amazing from setting an appointment for service to receiving my vehicle. I was contacted with updates on my vehicle and have received nothing but first class service. The re appointment for service to receiving my vehicle. I was contacted with updates on my vehicle and have received nothing but first class service. The rest of the staff was been excellent as well. A pleased customer that will return. More

Salesman was great. No pressure. Sales manager was Ok. Took him too long to get to the bottom line. Service was very helpful scheduling a spray in bed liner. No pressure. Sales manager was Ok. Took him too long to get to the bottom line. Service was very helpful scheduling a spray in bed liner. More

Service was great. I had to wait there 3.5 hours for my oil change but it was my fault for going on a sarturday morning. I should know better! They apologized and ga I had to wait there 3.5 hours for my oil change but it was my fault for going on a sarturday morning. I should know better! They apologized and gave me a complimentary car wash. More