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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,831 Reviews

8853 West Fairview Ave

Boise, ID

83704

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8,831 Reviews of Lithia Ford Lincoln of Boise

July 19, 2022

Lisa was very responsive to my situation of needing action soon since I was traveling. The work was done earlier than expected and everything seems fine. More

by Symbrkg8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Crabtree
Jul 19, 2022 -

Lithia Ford Lincoln of Boise responded

We are very happy to hear Lisa provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

July 19, 2022

Mike Mance has been nothing but amazing from setting an appointment for service to receiving my vehicle. I was contacted with updates on my vehicle and have received nothing but first class service. The re More

by Mrichjr208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mance
Jul 19, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

July 18, 2022

Salesman was great. No pressure. Sales manager was Ok. Took him too long to get to the bottom line. Service was very helpful scheduling a spray in bed liner. More

by JIMDWEBER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristobal Florian, Anthony Laughlin
Jul 18, 2022 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

July 17, 2022

After having my car for five days said couldn't find an issue had me come down to drive it to show problems he said he hears it and with in 2 hours car was ready to be picked up said they fixed it , it was More

by LMCCOUBREYTHREE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Trisha Feigel
Jul 21, 2022 -

Lithia Ford Lincoln of Boise responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Jim Sterk General Manager

July 17, 2022

Sales rep that helped me was awesome however the experience with management and finances was not so great. They were Rude unfriendly and unprofessional. Felt unwelcome. More

by LTISHCASTRO
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam
Jul 21, 2022 -

Lithia Ford Lincoln of Boise responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Jim Sterk General Manager

July 17, 2022

Service was great. I had to wait there 3.5 hours for my oil change but it was my fault for going on a sarturday morning. I should know better! They apologized and ga More

by CVLAMIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
Jul 18, 2022 -

Lithia Ford Lincoln of Boise responded

We appreciate your business and our team looks forward to serving you again soon! Best Regards, Jim Sterk General Manager

July 16, 2022

Being able to drop my car off the night before my appointment was real convenient. I was given an estimate on how long the repair would take, and they came in on the shorter side of the estimate. I More

by dpatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Crabtree
Jul 16, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

July 16, 2022

Great service and very friendly staff! They fixed the flat on my girlfriends car and rotated the tires while they where at it! I will be back. More

by sean127127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder, Aron Anderson, Lisa Crabtree, Jessica JARAMILLO, Curt Carlson, Trisha Feigel, Phillip Stevenson, Teddy Tobar, Allen Oltman, Tyler Neal
Jul 16, 2022 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

July 16, 2022

Great service! Easy, fast, and respectful. They always do an amazing job and are very patient. More

by KATIEPARK928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Rhett Sheeder, Aron Anderson, Lisa Crabtree, Jessica JARAMILLO, Curt Carlson, Trisha Feigel, Phillip Stevenson, Teddy Tobar, Allen Oltman, Tyler Neal
Jul 18, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise, your feedback and rating mean a lot to us. We're glad we were able to help, Katie, and we hope to see you again! Best Regards, Jim Sterk General Manager

July 16, 2022

I went in no appt and was treated very nice and a new key was made for me in less than an hr. Very nice people here More

by Debiannpaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 16, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

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