Back

Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,827 Reviews

8853 West Fairview Ave

Boise, ID

83704

Directions

By Type

8,827 Reviews of Lithia Ford Lincoln of Boise

July 09, 2022

Service was on time and efficient. Service person at the front was courteous and friendly. More

by Thames
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Teddy Tobar
Jul 10, 2022 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your service experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

July 09, 2022

Quick check in, knowledgeable service rep, that says it all that says it all. Ok? More

by cclyne1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Jul 10, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise, your feedback and rating mean a lot to us. We're glad Dustin was able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

July 09, 2022

Mike was great as the client experience rep. He was in touch at every changepoint or when parts received. He took pics of the damage, and was able to direct it to a tech with lots of experienc More

by Wp_quick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 10, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. Mike and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

July 09, 2022

Very prompt service. They knew I was waiting and got my service done very quickly. Super communication. More

by dtjoerger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in the Service dept
Jul 09, 2022 -

dtjoerger responded

Thank you for a great customer experience.

July 09, 2022

Matt at the Quick Lane service center was awesome. Fast, efficient, quality service. Thank You! More

by shanevii67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Carroll
Jul 10, 2022 -

Lithia Ford Lincoln of Boise responded

Shane, Matt and our team appreciate your business and our team looks forward to serving you again soon! Best Regards, Jim Sterk General Manager

July 08, 2022

Allen did an inspection on used 2021 GT500 that I came from out of state to buy. While the Shelby only had 800 miles on her I wanted to make sure nothing funny was up. I explained my concerns and he did More

by 12HOKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
Jul 10, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. Allen and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

July 08, 2022

I had to bring truck back due to they forgot to hook AC back up after an unrelated repair. 2 hours of my time to drop off and 2hrs to pick up the next day. 6 gallons of diesel. More

by Karencarloy
Recommend Dealer
No
Employees Worked With
Don't have a name
Jul 13, 2022 -

Lithia Ford Lincoln of Boise responded

Karen, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Jim Sterk General Manager

July 08, 2022

They were trying to sell every customer the same part. It was obvious it was a ploy. More

by looneybin60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rhett Sheeder
Jul 13, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Jim Sterk General Manager

July 08, 2022

The fact that I've spent Seven Thousand dollars on this car aside, I don't have anything really negative to say about the dealership itself... Other than when I got my vehicle back, the washer fluid level More

by Serenity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Crabtree
Jul 13, 2022 -

Lithia Ford Lincoln of Boise responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Jim Sterk General Manager

July 07, 2022

Curtis has taken care of my vehicle for over 10 years. He’s pleasant and always on top of the job. More

by MCCABES4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
Jul 07, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let Curtis know if we can be of further assistance. Best Regards, Jim Sterk General Manager

...
585
...