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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,831 Reviews
Call Dealership (208) 398-2106
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8853 West Fairview Ave

Boise, ID

83704

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8,831 Reviews of Lithia Ford Lincoln of Boise

July 08, 2022

I had to bring truck back due to they forgot to hook AC back up after an unrelated repair. 2 hours of my time to drop off and 2hrs to pick up the next day. 6 gallons of diesel. More

by Karencarloy
Recommend Dealer
No
Employees Worked With
Don't have a name
Report | Print
Jul 13, 2022 -

Lithia Ford Lincoln of Boise responded

Karen, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Jim Sterk General Manager

July 08, 2022

They were trying to sell every customer the same part. It was obvious it was a ploy. More

by looneybin60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rhett Sheeder
Report | Print
Jul 13, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Jim Sterk General Manager

July 08, 2022

Allen did an inspection on used 2021 GT500 that I came from out of state to buy. While the Shelby only had 800 miles on her I wanted to make sure nothing funny was up. I explained my concerns and he did More

by 12HOKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
Report | Print
Jul 10, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. Allen and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

July 07, 2022

Curtis has taken care of my vehicle for over 10 years. He’s pleasant and always on top of the job. More

by MCCABES4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
Report | Print
Jul 07, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let Curtis know if we can be of further assistance. Best Regards, Jim Sterk General Manager

July 07, 2022

Great service and car will go back in future probably great great great great great More

by SARAWEIGAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Laughlin, Brian Bennett
Report | Print
Jul 10, 2022 -

Lithia Ford Lincoln of Boise responded

Sara, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

July 06, 2022

Everyone I’ve dealt with has been courteous and professional. They know what they’re doing. More

by danlwendyf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
Report | Print
Jul 06, 2022 -

Lithia Ford Lincoln of Boise responded

Dan, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

July 06, 2022

Was able to get in and out without appointment for 100k service. Ride coordination thru Lyft worked out great! More

by ahutch_45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt ?, Service Advisor
Report | Print
Jul 07, 2022 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

July 06, 2022

They are ethical, straightforward and their service is great. I would recommend them to anyone. More

by ECSIDWELLRLST8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel
Report | Print
Jul 07, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

July 06, 2022

Great knowledgeable staff, willing to work with you & your schedule. Timely service and excellent techs. More

by EB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manace, Lisa Crabtree
Report | Print
Jul 07, 2022 -

Lithia Ford Lincoln of Boise responded

EB, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Ford Lincoln of Boise. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

July 06, 2022

They got me in and out same days as their competitor couldn't schedule me for over a month. Did a great job. More

by r.hamburg53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
Report | Print
Jul 06, 2022 -

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with such a positive experience! Allen and our team sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

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