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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,827 Reviews
Call Dealership (208) 398-2106
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8853 West Fairview Ave

Boise, ID

83704

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8,827 Reviews of Lithia Ford Lincoln of Boise

July 01, 2022

Lithia has always been a great dealership. This is the third vehicle I have purchased from them. More

by RINAGRISHAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muki Masic
Report | Print
Jul 04, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

July 01, 2022

Everyone was great. The counter guy was real great! They were timely and communicated with me about what needed to get serviced. More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder, Aron Anderson, Lisa Crabtree, Jessica JARAMILLO, Curt Carlson, Trisha Feigel, Phillip Stevenson, Teddy Tobar, Allen Oltman, Tyler Neal
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Jul 04, 2022 -

Lithia Ford Lincoln of Boise responded

Eric, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

July 01, 2022

I was taken care of by a very professional, well trained, helpful staff. My thanks to Lisa for ensuring I had such a positive experience. More

by fjf22002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Crabtree
Report | Print
Jul 04, 2022 -

Lithia Ford Lincoln of Boise responded

It's great to hear that Lisa was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

July 01, 2022

Great service Lisa was FANTASTIC! !!! Work done in timely manner. Very pleased. Thanks. 15 words? Really?!! More

by RANAYEMARSH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Crabtree
Report | Print
Jul 04, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

July 01, 2022

Everyone at the dealership was extremely kind and patient. Would definitely go back if i needed to purchase another car. More

by JOYSCOTT343
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Laughlin
Report | Print
Jul 04, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you so much for choosing Lithia Ford Lincoln of Boise! Congrats on your new purchase, and let us know if we can be of any more assistance! Best Regards, Jim Sterk General Manager

July 01, 2022

I have brought my F250 there a couple of times now, every time the employees are very polite and knowledgeable. I would not hesitate bringing my truck back for any service work. Thank you More

by Mike Rodas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Hawkley, Curt Carlson, Tyler Neal
Report | Print
Jul 04, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

July 01, 2022

Kyle was great to work with. I had my brakes done, new tires, new spark plugs and sync display replaced. All work was completed as promised. More

by CRAIGPROCKISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
Report | Print
Jul 04, 2022 -

Lithia Ford Lincoln of Boise responded

Craig, We are very happy to hear Kyle provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

July 01, 2022

Everything went very well with my service. Service writer was very professional. Will return in the future. More

by RSTERESA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Tobar
Report | Print
Jul 04, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words for Teddy and our team, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

July 01, 2022

Not help full, and kept you on phone . Needs to focus on customer service more More

by rustyh29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Curt Carlson
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Jul 02, 2022 -

rustyh29 responded

Shuffled around on phone, called 3 times, put on answered phone had to wait 3 minutes while whoever talked to ever then finally talked to me, not pleased, then didn’t get walked to truck or delt with by service rep that was addressed to me

Jul 02, 2022 -

rustyh29 responded

Done texting any further questions call me

July 01, 2022

Lithia’s service department is very professional and courteous. I didn’t have to wait to speak with a service advisor (and at our age, time is important). I especially appreciate the Assured Guarantee More

by GEM.FINDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
Report | Print
Jul 04, 2022 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

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