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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,827 Reviews

8853 West Fairview Ave

Boise, ID

83704

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8,827 Reviews of Lithia Ford Lincoln of Boise

June 30, 2022

Great service and great dealership. I will buy all of my future ford trucks from them. More

by JMDRISCOLL66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder, Aron Anderson, Lisa Crabtree, Jessica JARAMILLO, Curt Carlson, Trisha Feigel, Phillip Stevenson, Teddy Tobar, Allen Oltman, Tyler Neal
Jul 01, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again! Best Regards, Jim Sterk General Manager

June 30, 2022

In this era of computerized mechanics Lithia of Boise has earned my total confidence and trust. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Bird of parts department very knowledgeable and helpful. Obviously enjoys his work., Rhett Sheeder, Lisa Crabtree
Jun 30, 2022 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian, Lisa, and Rhett met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

June 30, 2022

Fast, friendly, quick and courteous. I will go there next time. Knew exactly what I needed. More

by Collier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
Jul 01, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

June 30, 2022

Always professional and timely. Communicate well. Good work at a decent price for the confidence of dealing with a dealer. More

by mkmorganj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
Jun 30, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you! Curt and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

June 30, 2022

The recall for the Fod Escape was promptly scheduled. The transportation from Lithia and returning to Lithia was very timely. The work was completed on time. More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Tobar
Jul 01, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you, Terry! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

June 30, 2022

Lisa is service was amazing. Super easy to drop off and pickup. Great confirmation and reminder emails. More

by RPM151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Crabtree
Jun 30, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that Lisa had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Ford Lincoln of Boise. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

June 30, 2022

Curt, Quick Lane Oil Change, was very helpful and explained everything in detail that I needed! More

by Idaho Gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
Jun 30, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Curt here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

June 30, 2022

It was a quick transaction, everyone so friendly. ! I will definitely go through Lithuanian ford, again More

by IBDSWANSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Laughlin, Cindy Mellinger
Jun 30, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

Jun 30, 2022 -

IBDSWANSON responded

I was told at time of purchase, I would have $200 in my ford pass store. I don’t see it .. thank you

June 30, 2022

They are usually very prompt and friendly . Haven’t had any issues so far . We will continue to use them as long as they keep up the good work More

by LINDASMITH99
Recommend Dealer
Yes
Employees Worked With
Matt in service was very timely and kept us in the loop, Rhett Sheeder
Jul 01, 2022 -

Lithia Ford Lincoln of Boise responded

Linda, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

June 30, 2022

Got there at 5:15. The service advisor told me not everything was getting Checked, cus they closed at 6 PM, and needed more time, about an hour and 15 minutes. I asked More

by GINACARLISLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phillip Stevenson
Jul 04, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for bringing this to our attention, Gina, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Jim Sterk General Manager

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